VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Here comes the heat!

Wednesday 25 January 2023Media release3 minutes to read

Stay cool and well this summer

With the Waitaha/Canterbury forecast to get a stretch of scorching temperatures over the next few days, Cantabrians are being urged to look after themselves

Te Mana Ora | Community and Public Health is urging Cantabrians to keep cool and hydrated during what looks set to be a stretch of scorching temperatures hitting the region this week.

Hot weather is forecast for Christchurch with temperatures predicted to get to a maximum of 29 degrees on Thursday 26 and Friday 27 January.

Dr Ramon Pink, Canterbury Medical Officer of Health for Te Whatu Ora, National Public Health Service, says while we may welcome a run of hot weather, the heat can affect us all and overheating is a condition than can prove fatal.

“It's especially important to stay out of the sun where possible, avoid extreme physical exertion and ensure pets and people are not left alone in stationary cars.

“While we are all vulnerable to hot temperatures, some people are particularly at risk. This includes the elderly, infants and children, women who are pregnant, people suffering from chronic, acute and severe illness,” says Dr Pink.

However, there are some simple steps that we can all take to reduce the risk to our health when the temperatures are high. They include:

  • Avoiding going outside during the hottest time of the day
  • Drinking plenty of water and avoiding alcohol and caffeine
  • Wearing lightweight, loose-fitting, light coloured cotton clothes

Dr Pink says people whose work involves strenuous physical activity outdoors should be particularly vigilant to avoid overheating in hot weather.

“It’s important people exposed to hot weather for long periods of time carry water with them and sip at least half a litre an hour, allow for more breaks in the shade, reapply sunscreen every two hours and schedule the hardest work in the coolest part of the day.

“As well as being SunSmart (Slip, Slop, Slap & Wrap) if you have to go outside, everyone is advised to keep their houses cool by closing curtains on windows getting direct sun, opening windows to get a breeze if its cooler out than in, and consider using the cool cycle on heat pumps,” says Dr Pink

If it’s not possible to keep your home cool, you should look to spend a few hours of the day in a cool place e.g. an air-conditioned public building, Marae or church, all of which tend to be cool in summer.

People should keep medicines below 25C degrees or in the refrigerator (read the storage instructions on the packaging).

If you feel dizzy, weak or have an intense thirst or headache you may be dehydrated. Drink some water and rest in a cool place. If your symptoms persist or you’re concerned about your health, or someone else's, seek medical advice. You can call your general practice team 24/7 for care around the clock – after hours a nurse can provide free health advice, and tell you what to do and where to go if you need to be seen urgently.

ENDS

For further information, contact communications@cdhb.health.nz

Tags

Related topics

Back to Health News

Page last updated: 25 January 2023

Is this page useful?