VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Here Comes Heat!

Friday 24 January 2020Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

With Canterbury forecast to get a stretch of scorching temperatures over the next five days, Cantabrians are being urged to look after themselves

Cantabrians are being urged to keep cool and hydrated during what looks set to be the region’s first stretch of scorching temperatures.

Weather forecasters are predicting a run of at least five consecutive hot days, with temperatures between the high twenties to early thirties beginning tomorrow, with a forecast high of 31c in Christchurch.

Canterbury Medical Officer of Health Dr Ramon Pink says these higher temperatures can be harmful to our health and we must take care not to overheat.

“It's especially important to stay out of the sun where possible, avoid extreme physical exertion and ensure pets and people are not left alone in stationary cars.

“While we are all vulnerable to hot temperatures, some people are particularly at risk. This includes the elderly, infants and children, women who are pregnant, and people suffering from chronic, acute and severe illness,” says Dr Pink.

However, there are some simple steps that we can all take to reduce the risk to our health when the temperatures are high. They include:

  • Avoiding going outside during the hottest time of the day
  • Drinking plenty of water and avoiding alcohol and caffeine
  • Wearing lightweight, loose-fitting, light coloured cotton clothes

Dr Pink says people whose work involves strenuous physical activity outdoors should be particularly vigilant to avoid overheating in hot weather.

“It’s important people exposed to hot weather for long periods of time carry water with them and sip at least half a litre an hour, allow for more breaks in the shade, reapply sunscreen every two hours and schedule the hardest work in the coolest part of the day.

“At home, everyone is advised to keep their houses cool by closing curtains on windows getting direct sun, opening windows to get a breeze if its cooler out than in, and consider using the cool cycle on heat pumps,” says Dr Pink.

If it’s not possible to keep your home cool, consider spending a few hours of the day in a cool place e.g. an air-conditioned public building, Marae or church, all of which tend to be cool in summer.

People should keep medicines below 25c or in the refrigerator (read the storage instructions on the packaging).

If you feel dizzy, weak or have an intense thirst or headache you may be dehydrated. Drink some water and rest in a cool place. If your symptoms persist or you’re concerned about your health or someone else's, seek medical advice. You can call your general practice team 24/7 for care around the clock – after hours a nurse can provide free health advice, and tell you what to do and where to go if you need to be seen urgently.

ENDS

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Page last updated: 17 February 2022

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