VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Important message from Canterbury GPs

Wednesday 8 April 2020Media release1 minute to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

A important message from Canterbury GPs during alert level four

People should be contacting their family doctor, or seeking care at an urgent doctors, as they normally would, during the Level 4 management period.

“It is important that you remain healthy and have your usual check-ups, renew prescriptions and talk to your family doctor about health issues,” Canterbury Primary Response Group Clinical Lead Dr Phil Schroeder said today.

“If people don’t seek advice in the usual way, then we risk a large number of people becoming unwell and requiring extra care, some in hospital,” he said.

“Please phone your family doctor as usual for an appointment. The initial appointment may be by phone or if you can, video, and GPs will see you in person where required.”

“Many pharmacies are running delivery services, if you decide not to go out to fill prescriptions,” he said.

“If you do have COVID-19 symptoms then call your family doctor or free-call Healthline on 0800 358 5453.”

COVID-19 symptoms include a cough, fever, or shortness of breath.

ENDS

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Page last updated: 30 July 2020

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