VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Join the young Cantabs helping make the Canterbury Health System better

Friday 3 June 2016Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

A group of young Cantabrians want more people to help them make the Canterbury Health System better for others their age.

The Canterbury District Health Board's Youth Advisory Council (YAC) are a group of young people who have all had experience with the health system and are on a mission to make it better for everyone.

Brittany Kremers, YAC chair and Maddy Conway, a member, says the council is made up of members aged 14 to 24 years who are keen to gain more of a profile in 2016 and grow its numbers.

Brittany says young people often feel they don't have a voice when it comes to health care and the YAC's goal is to change that.

“We have all spent our fair share of time in hospital for a multitude of health reasons. Our aim is to improve the experiences young people have when they come to hospital,” Brittany says.

Maddy says most young people do not want to be in hospital. A prolonged illness or injury requiring an extended hospital stay takes the young person away from their everyday lives.

“It's isolating, unfamiliar and often really scary,” Maddy says.

Brittany says this is why YAC wants to be able to help those looking after young people to understand what matters to them.

“Whether for some of us that is a comforting smile and hand on the shoulder, or reassurance visitors are welcome,” Brittany says.

The council's goal is to ensure the support and information for hospitalised youth is readily available.

“To help us reach our goals to make it better for other young adults while they are in hospital, we need to grow our numbers so that we will have representatives from right across the health system.

“We are enthusiastic to get our name out there are to work alongside the Canterbury DHB to improve health care for young people by explaining to those delivering the care, what matters to us.”

If you would like more information about YAC, have suggestions, or know somebody keen to join, please feel free to email YAC on cdhbyouth@gmail.com

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Page last updated: 19 October 2022

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