All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Key city agencies agree to urgently address parking around Christchurch Hospital

Friday 7 April 2017Media release3 minutes to read

Canterbury DHB chief executive David Meates, Christchurch City Council chief executive Karleen Edwards, and Otakaro Limited chief executive Albert Brantley met today to urgently address the lack of car parking around Christchurch Hospital.

All three parties agreed that there ​​will be a joined up approach and consistent messaging regarding parking options. ​

David Meates said it is recognised that parking around the hospital is going to remain challenging with construction happening across many sites at the same time. “This is creating additional pressures in terms of access and additional traffic volume, including contractors.

While it is great that the following construction projects are all happening:

  • Health Research Education Facility (HREF) – CDHB/ARA/University of Canterbury due for completion 2018
  • Outpatients – Ministry of Health completion 2018
  • Private Research Centre
  • Acute Services Building, followed by the next stages of the Christchurch Hospital developments – Ministry of Health
  • Metro Sports Centre – Otakaro
  • Tunnels (Hospital Corner)– Ministry of Health
  • Energy Centre – Ministry of Health

Maintaining access in and around this area is going to require a number of interim parking options to be in place over the next two to three years.

Mr Meates says all three agencies acknowledged the huge challenges facing patients, visitors and staff in terms of the limited parking options around Christchurch Hospital and a large number of construction and roading projects in the area that have come together to create a perfect storm.

“The meeting was very positive with all agreeing on a number of options aimed at helping relieve the car parking constraints affecting patients, visitors and staff coming into the city, especially to Christchurch Hospital,” he says.

“The three agencies are committed to improving the current situation and I'm confident we've come up with some good solutions and we all agree they need to be fast-tracked and underway as soon as possible.”

Mr Meates says the DHB is finalising leases for several sites near the hospital to provide around 240 additional parks for staff. The DHB is also exploring the feasibility of a number of other options.  Mr Meates says the three agencies agreed the council would second a staff member with parking expertise to work with Canterbury DHB and Otakaro to bring the solutions to life as soon as possible.

“We are also looking to extend the DHB's successful Park & Ride service to include the public and a range of sites are being explored. Otakaro and the Council have agreed to help with this process including exploring alternative locations.

“All agencies really have acknowledged that it's not easy for anyone coming and going in and around the Health Precinct side of the city but in order for it to be resolved, we need to all be working together to come up with some solutions.   

“But what has really concerned us all and has come to head, particularly in the last week, is the fact people's safety has been compromised because of the parking situation. We want to get this sorted as soon as possible.”  

In the meantime, Mr Meates says the Canterbury DHB has stepped up its security measures including reminders to staff to be extra vigilant when walking to and from their cars, to remember that a security guard is available to escort them, there's a mobile security patrol, and a new night shift shuttle starting during next week. Staff have been advised to contact security or police if they notice anyone acting suspiciously.



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Page last updated: 27 September 2018

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