VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Measles case confirmed

Tuesday 7 January 2020Media release4 minutes to read

A new case of measles has been confirmed

Canterbury DHB is alerting the general public that they may have been exposed to measles.

A person has been confirmed as having measles and was infectious while travelling across multiple locations in the South and North Islands between Saturday 28 December 2019 and Monday 6 January 2020.

Canterbury DHB’s Community and Public Health team has been working to identify all close contacts of this person, determining their immunisation status and offering advice regarding what further action they should take.

Anyone who was in the following locations at the times listed should be aware that they may have been exposed and at risk of developing measles, unless they are sure they’ve had two MMR vaccinations or are over 50 years of age. If they are not in either of those two groups, they should isolate themselves at home until the dates listed (inclusive):

  • 28 December 2019 – Interislander Ferry Wellington to Picton, 8.45am – 12pm remain isolated until 11 January 2020
  • 30 December 2019 – 03 January 2020 – Whare Flat Folk Music Festival (near Dunedin)remain isolated until 17 January 2020
  • 30-31 December 2019 – ED at Dunedin Hospital between 8.30pm – 1am remain isolated until 13 January 2020
  • 6 January 2020 – Interislander Ferry Picton to Wellington, 2.30–5.45pm remain isolated until 20 January 2020

Dr Alistair Humphrey, Canterbury Medical Officer of Health, says immunisation is the best protection against measles. This is especially important for children who haven’t yet had their MMR vaccinations scheduled at 15 months and 4 years. These children are currently top priority for vaccination.

“If you are unwell and think it might be measles, stay at home and telephone your General Practice team any time of day or night. Please don’t visit your GP team, other health provider or a hospital in person as this will spread the illness. If it’s an emergency call 111,” says Dr Humphrey. People are considered immune if they have received two doses of MMR vaccine, have already had measles previously, or were born before 1969 – people born before this time will have been exposed to measles and most will therefore have had it.

Dr Humphrey advises that “people are infectious from five days before the onset of the rash until four days after the rash appears, so it is possible to transmit the infection before you feel unwell. People who have been exposed and who are not immune should remain isolated from 7 days after their first exposure to 14 days after their last exposure.”

“This means staying home from school or work and having no contact with unimmunised people. If you are not sure whether you are immune telephone your General Practice team – they can advise you,” says Dr Humphrey.

Anyone with measles symptoms or who believes they may have been exposed, can contact their usual general practice 24/7 for additional advice. If people call their GP Team after hours, they can be put through to a nurse who can provide free health advice and advise what to do and where to go if you need to be seen urgently.

More information about the current measles outbreak is available at https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/measles/2019-measles-outbreak-information.

ENDS

Measles Fact Sheet
• Measles is a highly infectious viral illness spread by contact with respiratory secretions through coughing and sneezing.
• Symptoms of measles include:
o A respiratory type of illness with dry cough, runny nose, headache.
o Temperature over 38.5 C and feeling very unwell.
o A red blotchy rash starts on day 4-5 of the illness usually on the face and moves to the chest and arms.
• People are infectious from five days before the onset of the rash to four days after the rash starts.
• Infected people should stay in isolation – staying home from school or work – during this time.
• The best protection from measles is to have two MMR vaccinations. MMR is available from your general practice team and is free for eligible people.
• Children and people who have never been immunised are the priorities for the vaccine.
• People are considered immune if they have received two doses of MMR vaccine, have already the measles or were born before 1969.
• Anyone believing they have been exposed to measles or has symptoms, should not go to the ED or after-hours clinic or general practitioner. Instead call your GP any time, 24/7 for free health advice.

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Page last updated: 8 January 2020

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