VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Measles case prompts immunisation warning

Friday 11 December 2015Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Health officials have issued a measles warning following confirmation an infected tourist has visited Wellington, Marlborough, and Canterbury in the past week.

The 28-year-old European tourist first became aware of measles-like symptoms on Monday (7 December), visiting a Kaikoura General Practice Team two days later (9 December). Laboratory testing confirmed measles yesterday (10 December).

The case had stayed in Wellington and Motueka while infectious but prior to being diagnosed. It is likely the case contracted measles while in Australia.

Canterbury Medical Officer of Health Dr Alistair Humphrey, says measles is highly infectious.

“The measles virus spreads easily from person to person through the air, via breathing, coughing and sneezing. It starts with fever, runny nose, cough, red eyes, and sore throat. This is followed by a rash that spreads over the body,” Dr Humphrey says.

People who aren't fully immunised are being asked to keep a close eye out for measles symptoms.

“We're asking people who haven't been immunised and who may have been in contact with the case to keep a close eye out for these symptoms. If you develop symptoms phone a doctor and let them know that you have potentially been in contact with a confirmed measles case.

Dr Humphrey has commended the actions of the tourist since becoming aware of the possibility of having measles.

“Once the case realised he could have measles he did all the right things. By isolating himself he has greatly reduced the likelihood of further spread, and possibly saved lives as well,” Dr Humphrey says.

“The case is one of a relatively small number of people who for medical reasons aren't able to be vaccinated. Their protection relies on those of us who can get vaccinated to do so. The more people who get vaccinated, the safer everyone will be.”

The case is currently staying in a private house outside Christchurch with people who are fully immunised. His infectious period ends at midnight tonight (11 December).

Dr Humphrey says the New Zealand tourist industry needs to be on alert for possible measles cases.

“Over the next few years there is a heightened risk of measles as a result of the decision by parents in the 1990s not to get their children immunised due to now discredited research on the link between the measles vaccine and autism.

“While it's important to get vaccines on time, every time, it's never too late. For more information on immunisation speak to your doctor,” Dr Humphrey says.

Get more information about measles on the Ministry of Health website.

The case's travel history
3-5 December: Comfort Hotel, Cuba Street, Wellington
Case symptom free. Infectious period begins.

5 December: BlueBridge Ferry
Sailed from Wellington at 8am.

5-7 December: Motueka Holiday Top 10 (private cabin)
Shows first symptoms 7 December.

8-10 December: Lazy Shag Backpackers, Kaikoura – isolated himself in a private room.
9 December: Visits doctor who notifies Canterbury DHB of suspected measles case.
10 December: Lab test confirms measles.

11 December: Travels by car to private residence outside Christchurch
Infectious period to end at midnight 11 December.

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Page last updated: 19 October 2022

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