All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

More than 100,000 flu vaccinations given in Canterbury

Tuesday 5 May 2020Media release2 minutes to read

Over 100,000 flu vaccines have been administered in Canterbury so far

An impressive milestone has been reached for the Canterbury community this week with more than 100,000 flu vaccinations given since the vaccine was released in early March.

This year the flu vaccine was released earlier than usual to help protect the most vulnerable in the community against the flu, especially with the additional threat of COVID-19.

“Reaching more than 100,000 flu vaccinations so early in the year is encouraging, particularly since it has been achieved in spite of the challenges of vaccine supply and restrictions under COVID-19 Alert Level 4,” says Dr Ramon Pink, Medical Officer of Health.

One of the priority groups for early access to the flu vaccine are people aged 65 and over. More people in this group have now been vaccinated this year than for the whole of last year.

“Having the flu vaccination is still your best protection against the flu. Priority groups should have their vaccination as soon as possible if they haven’t already,” says Dr Pink.

The success to date is thanks to the work of General Practice teams, pharmacists and occupational health vaccinators who have adapted the way they provided flu vaccinations under Alert Level 4.

While there are still some challenges with supply of the flu vaccine in Canterbury, people are encouraged to contact their GP or pharmacist to check when they can come in for their vaccination.

The flu vaccination is now available for the general public, and is free for the following priority groups:

  • people aged 65 and over
  • pregnant women
  • anyone with certain chronic health conditions
  • children aged 4 and under with a history of severe respiratory illness.

“Now more than ever it is important to do what we can to protect the community and reduce pressure on the health system as it continues to respond to the threat of COVID-19,” says Dr Pink.

General advice for staying well

Help keep yourself, your whānau and your community healthy by:

  • regularly washing your hands with soap and water
  • thoroughly drying your hands after washing them
  • sneezing and coughing into a tissue, clothing or your elbow
  • staying home if you feel unwell.



Related topics

Back to Health News

Page last updated: 5 May 2020

Is this page useful?