VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Move to new Burwood facilities kicks off

Friday 10 June 2016Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Canterbury DHB and the New Zealand Defence Force (NZDF) will start moving patients from The Princess Margaret Hospital to new facilities at Burwood from Monday (June 13).

The move has been planned in meticulous detail, which will involve transporting up to 140 patients to the new Burwood Hospital Older Persons’ Health facilities over four days (June 13-16).

Dan Coward, Canterbury DHB General Manager Older Persons’ Health, Orthopaedics and Rehabilitation, says staff have put in an incredible amount of planning to ensure the move of frail elderly patients is carried out without a hitch.

“The average age of patients in these wards is 85 years old, so we’ve had to ensure our planning for the move has been meticulous, right down to the last wheelchair, as well as making sure every patient’s relatives and carers are informed about the move,” Dan says.

“The plan is to move one ward at a time. We’re estimating we will have to move the maximum possible number of patients; so that’s 20 patients per ward, which is 140 patients altogether.”

Dan says each patient will be transported in an appropriate vehicle – an ambulance, a wheelchair taxi or a Canterbury DHB vehicle.

“A clinical assessment will be undertaken by our specialist staff to determine the appropriate transportation mode and level of escort required for each patient during the move.

“As well as Canterbury DHB staff, Burnham-based medics from the Joint Operational Health Group of the NZDF will be on hand to assist as chaperones for patients during the move.

“We have also enlisted the help of the Christchurch Transport Operations Centre and NZ Police to ensure that we use the best route on the day.”

Dan says everyone is looking forward to getting into the wonderful new 230-bed facilities for specialist Older Persons' Health.

“We’re all really excited to get our patients and staff into this fit-for-purpose facility that meets the needs of patients and staff today and in the future.”
New Zealand Army Captain Peter Bullock, of the Joint Operational Health Group, says helping with the move allows the NZDF to gain valuable training experience.
“The move gives our personnel an insight into a large scale migration of patients. It also enables us to practice operating within a multi-agency environment, and lend a helping hand to our community,” Captain Bullock says.

All moves are anticipated to be complete by 5 pm on Thursday 16 June.

Key features of the new hospital include:

· Increased Older Persons' Mental Health beds including a seclusion room, more Brain Injury Rehabilitation beds, Older Persons' Stroke Rehabilitation beds, along with a single level ward area for Older Persons' Mental Health beds with a high dependency room. Each floor also has shared Allied Health spaces such as gyms to support the patient rehabilitation process.

· Half of the rooms are single rooms, with the other half accommodating two beds. Rooms have TVs, wifi and each ward has communal dining areas for patients and family/whanau rooms.

· The new main entrance area includes a reception with a café, retail pharmacy and volunteer shop, and offices for support staff.

· The new Radiology Department includes an MRI, CT, two ultrasound rooms, fluoroscopy, and five general x-ray rooms.

· A new Outpatient Department includes a blood collection service area.

· There's new administration workspaces, a new hospital kitchen, mail room, loading docks and an eco-friendly boiler house.

There is plenty of off-street parking for the public near to the main front entrance.

ENDS

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Page last updated: 19 October 2022

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