VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New Café completes Outpatients facilities

Wednesday 23 January 2019Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
The Health Precinct’s latest café, Kānuka, will open its doors to the public from 7am Monday 28 January

The Health Precinct’s latest café, Kānuka, will open its doors to the public from 7am Monday 28 January

Gourmet sandwiches, fresh salads, quality Allpress Espresso coffee and a relaxing atmosphere. That’s a selection of what people can expect when they visit the Health Precinct’s latest café, Kānuka, when it opens its doors to the public from 7am Monday 28 January.

Located on the ground floor of the new Christchurch Outpatients building looking out to Oxford Terrace, Kānuka will provide staff, patients and passers-by with a light, bright and open space in a ‘High Street’ setting to enjoy top-notch coffee and a bite to eat.

Retail Manager, Nick Abernethy, says he’s looking forward to Kānuka finally opening its doors and people sampling what’s on offer.

“We’ll be preparing our selection of fresh food on site daily, with the variety on offer sure to have wide appeal. 

“Kānuka will cater to a large cross-section of dietary requirements, with a range of gluten free, dairy free and vegan options available. From classic scones, speciality donuts from locals Grizzly Baked Goods, freshly prepared salads and soups, right through to nutritious breakfast bowls – there’s something for everyone at Kānuka,” says Nick.

Customers can look forward to top quality espresso coffee with all of the café’s passionate baristas having undergone professional training with Allpress, to ensure the coffee appeals to even the harshest critic. Complementing the coffee will be T2 tea, and if you know T2 then you know that it’s not your average tea experience!

Nick explains that this is not the only thing that makes Kānuka special however, with the launch of the café’s new ordering app.

“We’re really excited about our new app which will launch when the café opens on 28 January, meaning Kānuka’s customers will be able to order their favourite beverage at the touch of a button.”

The app will be available free from app stores from Monday. Simply search ‘Kānuka’ and download.

ENDS

Additional information

Kānuka’s summer hours of operation will be:

  • Monday to Friday 7am – 4pm.

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Page last updated: 19 October 2022

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