All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New Canterbury DHB facilities at Toka Hāpai (Selwyn Health Hub) to open

Monday 30 May 2022Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Entrance of Toka Hāpai (Selwyn Health Hub)

New Canterbury DHB facilities at Toka Hāpai (Selwyn Health Hub) to open

The Oromairaki Maternity Unit at the Toka Hāpai (Selwyn Health Hub) will open tomorrow with other services set to follow.

Canterbury DHB services in the building include the Oromairaki Maternity Unit, the Community Dental Service, Child Adolescent and Family Mental Health Service (South), Public Health Nursing, Older Person Health and Rehabilitation, along with visiting services: Vision and Hearing Service and Adult Community Therapy. 

Dr Rob Ojala, Executive Director Infrastructure, says that Canterbury DHB welcomed the opportunity to work the Selwyn District Council on this project.

“Selwyn is the fastest growing district in Canterbury and this gave us an opportunity to locate many our services together and bring new services to the region so that people can get the care they need closer to home,” says Dr Rob Ojala.

“The strategic location – just 50 metres from St John headquarters and a 15-minute ambulance ride to Christchurch Women’s Hospital along the newly completed motorway– also made it an ideal space for our new modern maternity space.

“Combining the space for multiple services is also really helpful for our young people accessing mental health services as it normalises their health journey.”

Originally proposed in 2017, the Canterbury DHB Board approved a leasing agreement with Selwyn District Council in July 2019 with design meetings beginning in September of that year. Construction commenced in 2020 and the construction cost for the fit out was $4.1m. There are other tenants in the building independent of the Canterbury DHB.

The Oromairaki Birthing Unit increases postnatal beds in the Selwyn district from six to ten. It also contains two birthing suites, two maternity assessment rooms (one of which can be used as an additional birthing room), and a whānau room.

“Our community birthing units provide a safe place where healthy pregnant people with no complications can give birth, then stay for a day or two afterwards, supported by whānau,” says Norma Campbell, Executive Director Midwifery and Maternity Services.

“We encourage all of our pregnant people with low risk pregnancies to use our community birthing units supported by their lead maternity carer (LMC). This wonderful modern space provides a relaxed homelike environment allowing for an uninterrupted birth and adjustment to parenthood.

“We have been honoured by Te Taumutu Rūnanga who have gifted us with the precious taonga Oromairaki. Meaning ‘resonating sounds of heaven’, Oromairaki celebrates the call of Hine-te-iwaiwa, the sighs of motherhood and the cries of new life.”

All staff from Lincoln Maternity Hospital are transferring to Oromairaki. No decision has yet been made on what will happen to the Lincoln Maternity Hospital site.


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Page last updated: 5 October 2022

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