All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb

Monday 21 February 2022Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

New COVID-19 testing facility in Christchurch

New COVID-19 testing facility in Christchurch

New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb

To help meet high public demand for testing, an additional drive-through COVID-19 testing site has been set up at the Old Wigram Fire Station on the corner of Mustang and Sioux Avenues – entrance off Sioux Avenue.

Opening hours initially are from 10am-3pm, seven days a week, but hours will be increased as needed and staff become available. This facility is drive-through only.

Incident Controller for the Canterbury health system’s Omicron outbreak response, Tracey Maisey says demand has understandably spiked over the past few days as the number of community cases has risen.

“We’d like to thank the public for their patience in the face of some long waiting times over the past few days – and we’re pleased to be able to respond to that strong demand by opening an additional testing centre.”

“Please continue to be patient and please also remember that we will only test people with symptoms or who have been confirmed as close contacts. We encourage people to continue to step forward to get tested, but only if they meet those criteria.”



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Page last updated: 28 February 2024

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