HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New Family Health and Urgent Care Centre coming to North Canterbury

Wednesday 9 December 2020Media release4 minutes to read

Artist’s Impress of New Family Health and Urgent Care Centre coming to North Canterbury

Artist’s impression of new Family Health and Urgent Care Centre coming to North Canterbury

A new health centre for North Canterbury will soon be built as part of the Canterbury DHB’s Rangiora Health Hub. The new 1,250m2 facility will sit alongside the DHB’s Maternity Unit and Community Services Centre.

The Minister of Health has approved the DHB’s proposal to lease land at the Hub to the South Link Health Services Group, for them to build and operate a family health and urgent care centre that will be known as Rangiora Medical Centre.

The new facility will bring together existing general practices Good Street Medical and Rangiora Family Doctors, and will be open for care seven days week for extended hours between 8am and 10pm, 7 days a week.

Ralph La Salle, Acting Executive Director Planning and Funding and Decision Support for Canterbury DHB is delighted to be able to share this great news with the community.

“North Canterbury’s population continues to grow rapidly, and so does its need for primary healthcare.

“Some time ago the DHB saw an opportunity to make space available at the Rangiora Health Hub for a new primary care facility, alongside our own facilities. In 2019 we invited expressions of interest from any party with a successful track record in similar developments.

“South Link Health Services and its local partners put forward a very strong proposal to the DHB, and I’m very pleased that we’ve now got ministerial approval to proceed. This will provide North Canterbury with a new, purpose-designed facility that will deliver additional primary healthcare capacity that will reduce the need for people to travel to Christchurch for urgent care,” says Ralph.

South Link Health Services’ CEO, Professor Murray Tilyard is thrilled to get the go-ahead.

“An integrated family health and urgent care centre had always been the third and final piece needed to complete a health hub puzzle that will meet the needs of the people of the Waimakariri and Hurunui Districts.

“For South Link, this is a great opportunity and aligns with our goal of providing equitable and responsive quality health care to our communities.

“As South Link is a not for profit health provider, this allows us to invest our profits back into the community to continue growing our health resources and services. Based on our experience in developing the Three Rivers Medical Centre in Ashburton, it will be a privilege to again partner with the DHB to serve this community,” Professor Tilyard says.

Local GP Dr Lorna Martin of Rangiora Family Doctors is also very excited about this development.

 “I am delighted to see this dream come to fruition for Rangiora and the wider community. Prior to the earthquakes this small town was well supplied with medical facilities. Since the earthquakes our needs have massively increased.

Having been a General Practitioner in Rangiora for 30 years, living and working in the community. I am committed to improving the options available. I have worked alongside and in partnership with South Link health for some years and see this development as an exciting addition to our community,” said Dr Martin.

Ralph La Salle adds, “As a necessary part of this development, we need to remove the old Rangiora Hospital building. While it has served this community well over the years it has been closed for some time now and is no longer suitable for delivering contemporary models of healthcare – and we now have a better use for the space it occupies.”

“Its removal will make way for the new facility and more parking, making it easier for people to access the care they need in one location, and for clinical staff to provide well-coordinated care.”

Demolition is expected to begin in March 2021 following work to safely remove asbestos from the building.

Site preparations and construction will commence shortly after the demolition, and the facility is scheduled for completion in late 2022.

Professor Tilyard says during this time South Link will work with the DHB on keeping local people informed about plans and progress.

ENDS

 

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Page last updated: 9 December 2020

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