VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New interim Children’s Haematology and Oncology Centre (CHOC) opens

Monday 2 February 2015Media release4 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Staff, patients and their families celebrated the opening of the new interim Children's Haematology and Oncology (CHOC) Centre at Christchurch Hospital on Friday (30 Jan).

Former patient 11-year-old Jock Davies helped guest of honour, Minister of Health Hon. Dr Jonathan Coleman cut the ribbon to officially open the unit.

Former patient 11-year-old Jock Davies helped guest of honour, Minister of Health Hon. Dr Jonathan Coleman cut the ribbon

Speaking at the event, Canterbury District Health Board CEO David Meates said the move into this temporary unit was a significant achievement for many reasons.

“This facility has been a very long time coming. In fact, this unit represents the third attempt to find a new home for some of our most vulnerable patients and their families,” Mr Meates said.

“We were all set to start construction before the first quake, and those plans were shelved when the site was deemed no longer suitable. Our second choice was to build on to the Riverside which didn't proceed, and this third option, was not without its challenges – however, I think despite the sacrifices and disruption for so many people, it's been worth the wait.”

It took 10 months to convert the former physiotherapy department on the Lower Ground Floor of the Clinical Services building.

“The early stages, in particular, were noisy and trying for everyone.

With the use of jackhammers, demolition, and work for seismic strengthening, at times it must have felt like it was never going to end.

“We appreciate how patient everyone has been. Despite the significant disruption, people have got on with their jobs – our staff and patients have become used to sharing the hospital with a constant stream of construction workers.

“I'm thrilled with the result and know it's going to be a fantastic home for CHOC until they move into the new Acute Services Building in 2018. At that time this facility will be used by another clinical service.”

A highlight of the opening was a video performance by some of the CHOC patients who put their spin on an old classic, Kung Fu Fighting. Half a dozen patients, and some CHOC staff, took part in the filming for the song one morning, and had a thoroughly enjoyable time.

Chrissy Bond, CHOC Charge Nurse Manager said everyone was excited to move into the unit, which has significantly more space than they are used to.

“It's fit for purpose and there is space for everything. It will enable staff to deliver care in a safe environment, with enhanced respect for privacy,” Chrissy said.

The new interim CHOC has 11 ensuite bedrooms, each equipped with pull down beds for parents and plenty of storage.

“The increased number of rooms, including a negative pressure bedroom and four positive pressure bedrooms, will enable more children to receive their care in CHOC without the need to overflow into the other paediatric wards. This includes children who may be infectious with ailments such as colds or chicken pox.”

The dedicated outpatient area has separate treatment and isolation rooms, a play area with an isolation zone and an area set aside especially for teenagers to receive their treatment.

The availability of family spaces, including a lounge with a fully equipped kitchen, will assist children and their families to maintain their daily routine. They'll be able to eat meals in the dining area and keep up with school work while undergoing treatment.

Dr Amanda Lyver, Canterbury DHB CHOC Clinical Director and Paediatric Oncologist, said Ronald McDonald House has sponsored the parents' lounge and will keep the kitchen's freezer stocked with meals for parents who need them.

“Thank you to Sony New Zealand for its generous donation of five TVs for the inpatient rooms, age-appropriate video games and a 48″ TV for the parents' lounge,” Dr Lyver said.

“As more than 50 percent of children treated in CHOC come from outside the Canterbury region, parents and children from throughout the South Island and the lower half of the North Island will appreciate the new unit.”

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Page last updated: 19 October 2022

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