All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New name gifted for Christchurch Hospital Hagley – welcome to Waipapa

Monday 2 November 2020Media release1 minute to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Waipapa – New Zealand's newest hospital

To be attributed to Canterbury DHB Board Chair, Sir John Hansen:

I am delighted to be able to share with you the new name for Christchurch Hospital Hagley which, from now on, will be known as ‘Waipapa’. 

Ngai Tuahuriri (local iwi) and the Ūpoko (head) Dr Maire Tau has named the building Waipapa. It means surface water and denotes the many springs that were in the area. Waipapa is also the original name for the area near or around Hagley Park.

The name Waipapa has been warmly welcomed and endorsed by our health partners, Manawhenua Ki Waitaha.

As you will know we have been working towards the opening of Waipapa for some time now and the first inpatients will be moving in from 16th November. 

I am sure you will appreciate it will take some time to ensure the new name ‘Waipapa’ is appropriately reflected on our signage, printed materials and online content. 

Please join me in celebrating Waipapa as the new name for New Zealand’s newest hospital.

He toka tū moana – As durable as a rock pounded by the surf.



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Page last updated: 17 April 2023

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