Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New waiata released to encourage children and their families to get vaccinated

Thursday 10 March 2022Canterbury DHB News2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

A new waiata has been released to encourage all our whānau to get vaccinated, including their tamariki.

A new waiata has been released to encourage all our whānau to get vaccinated, including their tamariki.

Dr Seán MacPherson, Consultant Haematologist at Canterbury DHB was approached by a colleague who floated an idea about writing a song to encourage families to all get vaccinated including their tamariki. This is not the first time he has written one to promote a health message, so he was on board straight away.

“Songs are a great way to share messages, and we have a great message here. We can all protect each other, our whānau, and tamariki if we get vaccinated,” says Dr Seán MacPherson.

He collaborated with Morehu Solomon (Te Arawa, Ngati Kahungunu, Ngati Porou) who brought his expertise as an educator to the waiata and shared the message in Te Reo Māori.

“E te iwi e whakarongo mai. Kia kaha, kia toa, kia manawanui,” says Morehu Solomon.

“I’m asking everyone to listen, be strong, be firm and be big of heart. We have had it up to here with the virus. We need to get vaccinated against COVID-19 to protect the people we love.”

The New Zealand Army Band stepped in to provide the musical accompaniment and, in collaboration with the Burnham School kapa haka group, produced a video to bring the song to life.

Major Graham Hickman, Director of Music at the New Zealand Army Band, says he is pleased that they could play their part in sharing the message in a creative way.

“We are all part of the team. We want to see New Zealand come out of this pandemic stronger than ever because we know we worked hard to protect each other,” says Major Graham Hickman.

Dr Seán MacPherson asks people to consider their whole family, their colleagues, friends and the wider community.

“I think we all want to do the right thing. Vaccinating against COVID-19 will help minimise the impacts of COVID-19 and reduce hospitalisation so we can continue caring for the people who truly need it the most.”

The song is now published and can be shared via this link:



Back to Health News

Page last updated: 16 June 2022

Is this page useful?