Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Nine additional RAT collection sites for Canterbury

Wednesday 16 March 2022Canterbury DHB News2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Nine additional RAT collection sites for Canterbury

Today nine additional RAT collection sites will open at pharmacies across Canterbury.

These pharmacies will be only be fulfilling orders so please remember to place your order for RATs before heading to a collection site – and have your order number ready when you arrive.

Please wear a mask when attending the pharmacy and advise staff if you are symptomatic.

Orders can be made via the online system at by free calling 0800 222 478 to request your RAT tests.

RATs are free for:

  • people with COVID-19 symptoms or who are a household contact or who have been instructed to get tested by a health official.
  • Critical workers who are household contacts
  • Border workers who are required to be tested under the Required Testing Order

“It’s great to see these pharmacies coming on board and expanding the ranges of locations RAT tests are available to our communities,” says Tracey Maisey, ECC Incident Controller, Canterbury DHB.

“This will also help ease pressure on our community testing centres. Please, only request RATs if you have symptoms, you are a household contact or have been directed to take a test by a health official. There’s no need to get a RAT just in case.

“Additional pharmacies are gearing up to become RAT collections sites in the coming days.

“It’s really important that you log the result of your RAT test so that you get the support that you may need if you have tested positive.

“You can do this online through My Covid Record or over the phone by free calling 0800 222 478 and choose option 3. You can also report a RAT result for someone else using these methods. To make a report on behalf of someone else you will need their NHI number, full name and date of birth.”

New RAT Collection Sites:

Pharmacy/Medical CentreAddress
Addington Pharmacy348 Lincoln Road, Addington,, Christchurch
Akaroa Pharmacy55 Beach Road, Akaroa
Amberley Pharmacy127A Carters Road, Amberley
Beckford Health Pharmacy14 Beckford Road, Saint Martins, Christchurch
Burwood Pharmacy11 Parnwell Street, Burwood, Christchurch
Cheviot Community Health Centre6 Robinson Street, Cheviot
Darfield Pharmacy58 South Terrace, Darfield
Ewart Douglas Pharmacy403 Ilam Road, Bryndwr, Christchurch
Hammersley Pharmacy202 Hills Road, Edgeware, Christchurch
HealthWorks Pharmacy - Hanmer Springs7/24 Conical Hill Road, Hanmer Springs
Hei Hei Pharmacy34 Wycola Avenue, Hei Hei, Christchurch
Hillmorton Pharmacy9 Halswell Road, Hoon Hay, Christchurch
Hoon Hay Pharmacy Ltd120 Sparks Road, Hoon Hay, Christchurch
Ilam Pharmacy209 Waimairi Rd, Ilam, Christchurch
Kaiapoi Crossing Pharmacy7/77 Hilton Street, Kaiapoi
Kaiapoi North Pharmacy40 Charles Street, Kaiapoi
Kaikōura Health (Te Hā o Te Ora)25 Deal Street, Kaikōura
Kendal Pharmacy64 Kendal Avenue, Burnside, Christchurch
Kiwi Pharmacy - Highsted2/118A Claridges Road, Casebrook, Christchurch
Kiwi Pharmacy - Yaldhurst3 Filly Place, Yaldhurst, Christchurch
Leeston Pharmacy76 High Street, Leeston
Life Pharmacy Merivale (Please use Papanui Rd entrance)193 Papanui Road, Merivale, Christchurch
Lincoln Pharmacy8 Gerald Street, Lincoln
Linwood Village Pharmacy2/384 Worcester Street, Christchurch
Methven Pharmacy101 Main Street, Methven
Oxford Pharmacy49B Main Street, Oxford
Papanui Pharmacy438 Papanui Road, Strowan, Christchurch
Pegasus Pharmacy52 Pegasus Main Street, Pegasus
Pharmacy XtraCorner Madras St & Moorhouse Ave, 3/347 Moorhouse Avenue, Christchurch Central
QEII Pharmacy1/251 Travis Road, North New Brighton, Christchurch
Rakaia Health Post and Photo68 Elizabeth Avenue, Rakaia
Redcliffs Pharmacy87 Main Road, Redcliffs, Christchurch
Remedy Pharmacy - Riccarton107 Wainui Street, Riccarton, Christchurch
Remedy Pharmacy St Albans (formerly McIntosh Pharmacy)250 Springfield Road, St Albans. Christchurch
Selwyn Village Pharmacy316 Selwyn Street, Spreydon, Christchurch
Shields Pharmacy95 Main North Road, Papanui, Christchurch
Shirley Dispensary13 Marshland Road, Shirley, Christchurch
Silverstream Kaiapoi Pharmacy10/42 Silverstream Boulevard, Kaiapoi
Stans 7 Day Pharmacy (Rangiora)15 Ashley Street, Rangiora
Tancred Street Dispensary135 Tancred Street, Ashburton
The Pharmacy @ Phillipstown270 Ferry Road, Waltham, Christchurch
Unichem Cashel Pharmacy111 Cashel Street, Christchurch Central
Unichem Ilam Healthworks Pharmacy110 Memorial Avenue, Ilam, Christchurch
Unichem Lincoln Road Pharmacy30D Lincoln Road, Spreydon, Christchurch
Unichem Medical Corner Pharmacy237A High Street Rangiora
Unichem Parklands Medical Pharmacy345 Mairehau Road, Parklands, Christchurch
Unichem Rolleston Village Pharmacy8/92 Rolleston Drive, Rolleston
Unichem Wigram PharmacyThe Landing, 102 The Runway, Wigram, Christchurch
Union Street Pharmacy, New Brighton18 Union Street, New Brighton, Christchurch
University PharmacyJames Hight Building, University Drive, Ilam, Christchurch
Waikari Health Centre100 Princes Street, Waikari
Wilson's Barrington Pharmacy256 Barrington Street, Spreydon, Christchurch

Up-to-date information on opening hours is available on

Please be patient and kind if you need to wait if it is busy. Staff are doing their very best to provide RATs to everyone who needs them as quickly as possible.



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Page last updated: 16 June 2022

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