VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Nine additional RAT collection sites for Canterbury

Wednesday 16 March 2022Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Nine additional RAT collection sites for Canterbury

Today nine additional RAT collection sites will open at pharmacies across Canterbury.

These pharmacies will be only be fulfilling orders so please remember to place your order for RATs before heading to a collection site – and have your order number ready when you arrive.

Please wear a mask when attending the pharmacy and advise staff if you are symptomatic.

Orders can be made via the online system at https://requestrats.covid19.health.nz/ by free calling 0800 222 478 to request your RAT tests.

RATs are free for:

  • people with COVID-19 symptoms or who are a household contact or who have been instructed to get tested by a health official.
  • Critical workers who are household contacts
  • Border workers who are required to be tested under the Required Testing Order

“It’s great to see these pharmacies coming on board and expanding the ranges of locations RAT tests are available to our communities,” says Tracey Maisey, ECC Incident Controller, Canterbury DHB.

“This will also help ease pressure on our community testing centres. Please, only request RATs if you have symptoms, you are a household contact or have been directed to take a test by a health official. There’s no need to get a RAT just in case.

“Additional pharmacies are gearing up to become RAT collections sites in the coming days.

“It’s really important that you log the result of your RAT test so that you get the support that you may need if you have tested positive.

“You can do this online through My Covid Record or over the phone by free calling 0800 222 478 and choose option 3. You can also report a RAT result for someone else using these methods. To make a report on behalf of someone else you will need their NHI number, full name and date of birth.”

New RAT Collection Sites:

Pharmacy/Medical CentreSuburb/TownAddress
Addington PharmacyAddington348 Lincoln Road, Addington, Christchurch
Akaroa PharmacyAkaroa55 Beach Road, Akaroa
Allenton PharmacyAshburton67 Harrison Street, Allenton, Ashburton, Canterbury
Amberley PharmacyAmberley127A Carters Road, Amberley
Bastins Pharmacy St Albans219 Innes Road, Saint Albans, Christchurch
Beckford Health PharmacySt Martins14 Beckford Road, Saint Martins, Christchurch
Burwood PharmacyBurwood11 Parnwell Street, Burwood, Christchurch
Cheviot Community Health CentreCheviot6 Robinson Street, Cheviot
Cranford PharmacySt Albans115 Sherborne Street, St Albans, Christchurch
Darfield PharmacyDarfield58 South Terrace, Darfield
Ewart Douglas PharmacyBryndwr403 Ilam Road, Bryndwr, Christchurch
Hammersley PharmacyEdgeware202 Hills Road, Edgeware, Christchurch
HealthWorks Pharmacy - Hanmer SpringsHanmer Springs7/24 Conical Hill Road, Hanmer Springs
Hei Hei PharmacyHei Hei34 Wycola Avenue, Hei Hei, Christchurch
Hillmorton PharmacyHoon Hay9 Halswell Road, Hoon Hay, Christchurch
Hoon Hay Pharmacy LtdHoon Hay120 Sparks Road, Hoon Hay, Christchurch
Ilam PharmacyIlam209 Waimairi Rd, Ilam, Christchurch
Kaiapoi Crossing PharmacyKaiapoi7/77 Hilton Street, Kaiapoi
Kaiapoi North PharmacyKaiapoi40 Charles Street, Kaiapoi
Kaikōura Health (Te Hā o Te Ora)Kaikōura25 Deal Street, Kaikōura
Kaikōura Pharmacy Kaikōura37 West End, Kaikōura
Kendal PharmacyBurnside64 Kendal Avenue, Burnside, Christchurch
Kiwi Pharmacy - HighstedCasebrook2/118A Claridges Road, Casebrook, Christchurch
Kiwi Pharmacy - YaldhurstYaldhurst3 Filly Place, Yaldhurst, Christchurch
Leeston PharmacyLeeston76 High Street, Leeston
Life Pharmacy BarringtonSpreydonShop 54, Barrington Shopping Centre, 256 Barrington Street, Spreydon, Christchurch
Life Pharmacy HornbyHornbyShop 104, 418 Main South Road, Hornby, Christchurch
Life Pharmacy Merivale (Please use Papanui Rd entrance)Merivale193 Papanui Road, Merivale, Christchurch
Life Pharmacy The PalmsShirleyThe Palms Shopping Centre, 19-21 Marshland Road, Shirley, Christchurch
Lincoln PharmacyLincoln8 Gerald Street, Lincoln
Linwood Village PharmacyChristchurch Central2/384 Worcester Street, Christchurch
Lyttelton PharmacyLyttelton19 London Street, Lyttelton
Marshlands Family PharmacyMarshland427 Marshland Road, Marshland, Christchurch
Methven PharmacyMethven101 Main Street, Methven
Oxford PharmacyOxford49B Main Street, Oxford
Papanui PharmacyStrowan438 Papanui Road, Strowan, Christchurch
Pegasus PharmacyPegasus52 Pegasus Main Street, Pegasus
Pharmacy XtraChristchurch CentralCorner Madras St & Moorhouse Ave, 3/347 Moorhouse Avenue, Christchurch Central
Prebbleton PharmacyPrebbleton 3/563 Springs Road, Prebbleton
QEII PharmacyNorth New Brighton1/251 Travis Road, North New Brighton, Christchurch
Rakaia Health Post and PhotoRakaia68 Elizabeth Avenue, Rakaia
Redcliffs PharmacyRedcliffs87 Main Road, Redcliffs, Christchurch
Redwood PharmacyRedwood282 Main North Road, Redwood, Christchurch
Remedy Pharmacy - RiccartonRiccarton107 Wainui Street, Riccarton, Christchurch
Remedy Pharmacy St Albans (formerly McIntosh Pharmacy)St Albans250 Springfield Road, St Albans. Christchurch
Selwyn Community PharmacyLincoln5B Gerald Street, Lincoln
Selwyn Village PharmacySpreydon316 Selwyn Street, Spreydon, Christchurch
Shields PharmacyPapanui95 Main North Road, Papanui, Christchurch
Shirley DispensaryShirley13 Marshland Road, Shirley, Christchurch
Silverstream Kaiapoi PharmacyKaiapoi10/42 Silverstream Boulevard, Kaiapoi
St Albans PharmacySt Albans1073 Colombo Street, Saint Albans, Christchurch
St Martins PharmacySt MartinsShop 2, 92 Wilsons Road, Saint Martins, Christchurch
Stans 7 Day Pharmacy (Rangiora)Rangiora15 Ashley Street, Rangiora
Tancred Street DispensaryAshburton135 Tancred Street, Ashburton
The Pharmacy @ PhillipstownWaltham270 Ferry Road, Waltham, Christchurch
Unichem Belfast PharmacyBelfast8/812 Main North Road, Belfast, Christchurch
Unichem Cashel PharmacyChristchurch Central111 Cashel Street, Christchurch Central
Unichem Elmwood Pharmacy Strowan3 Normans Road, Strowan, Christchurch
Unichem Ilam Healthworks PharmacyIlam110 Memorial Avenue, Ilam, Christchurch
Unichem Lincoln Road PharmacySpreydon30D Lincoln Road, Spreydon, Christchurch
Unichem Medical Corner PharmacyRangiora237A High Street Rangiora
Unichem Parklands Medical PharmacyParklands345 Mairehau Road, Parklands, Christchurch
Unichem Rolleston Village PharmacyRolleston8/92 Rolleston Drive, Rolleston
Unichem Wigram PharmacyWigramThe Landing, 102 The Runway, Wigram, Christchurch
Union Street Pharmacy, New BrightonNew Brighton18 Union Street, New Brighton, Christchurch
University PharmacyIlamJames Hight Building, University Drive, Ilam, Christchurch
Waikari Health CentreWaikari100 Princes Street, Waikari
Wilson's Barrington PharmacySpreydon256 Barrington Street, Spreydon, Christchurch
Wises PharmacyAshburtonShop 4/155 Wills Street, Ashburton
Woodham Road PharmacyLinwood1/23 Woodham Road, Linwood, Christchurch

Up-to-date information on opening hours is available on https://www.healthpoint.co.nz/covid-19/canterbury/?covidTesting=rats.

Please be patient and kind if you need to wait if it is busy. Staff are doing their very best to provide RATs to everyone who needs them as quickly as possible.

ENDS

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Page last updated: 16 June 2022

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