COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at


No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Canterbury DHB postpones non-urgent surgeries and non-urgent outpatient appointments, to focus on the COVID-19 response

Tuesday 24 March 2020Media release3 minutes to read


In response to COVID-19 non-urgent surgeries and non-urgent outpatient appointments are being postponed

In light of the Prime Minister’s announcement yesterday afternoon (Monday 23 March) that we have escalated to COVID-19 alert level 3, with a move to level 4 tomorrow night (Wednesday 25 March), Canterbury DHB has made the tough decision to postpone all non-urgent surgeries and all non-urgent outpatient appointments, with effect from this morning (Tuesday 24 March) and until further notice.

Acute and trauma surgery will continue to be delivered as well as urgent non-deferrable surgery for cancer and other conditions. Function-saving procedures will continue such as Avastin injections for eyes to preserve sight.

Canterbury DHB Chief Executive David Meates says the decision to postpone elective services is to reduce and control the spread of COVID-19 in our New Zealand communities and allow our health system to focus our precious resources on meeting the challenges of COVID-19.

“This is a nationwide, pro-active and government-led response and all District Health Boards and their health partners have been tasked with ensuring we are ready to support our people to stay well, to help them manage at home and to provide care for them if they are unwell enough to need it,” David says.

“Our whole health system is, and will continue to be, at the forefront of our national response and we need all our capacity, including staff from right across our health system, to be able to focus on what will be required of us for the foreseeable future.”

“It is a tough decision to have to make, in light of the pain and distress that will be prolonged for people who have already waited too long for their surgery. To them, I offer my sincere apologies and hope they understand why this decision is necessary. I hope they can be patient a while longer – it’s important to stress that we are postponing, not cancelling.”

“As well as freeing up staff and other resources for an anticipated influx of patients with COVID 19-related complications, this measure has the added benefit of reducing everyone’s exposure to COVID-19, so that our health professionals are well and available when and where they are most needed over the coming days and weeks,” Mr Meates says.

“We will make a new appointment for the people who had a procedure or outpatient appointment deferred as soon as we are in a position to reinstate elective surgery and normal outpatient activity. We are not certain when that will be. In the meantime, thank you for your understanding and support.”

This early and decisive action is crucial to our COVID-19 response and will save New Zealander’s lives as we Unite against COVID-19.



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Page last updated: 25 March 2020

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