VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New Zealand Nurses Organisation members strike withdrawn

Monday 7 August 2023Media release1 minute to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

The New Zealand Nurses Organisation (NZNO) has advised that the industrial action planned for Wednesday 9 August has been withdrawn.

Our priority now is to ensure that Waitaha Canterbury can deliver care as normal.

Please note some services may still be affected for a time while we revise rosters and where possible, schedule outpatient appointments and planned surgeries for that day.

We are contacting people whose planned (elective) surgeries or outpatient appointments may have been deferred as part of planning for the strike. Where possible these will be reinstated or rebooked at the earliest opportunity.

If your surgery or outpatient appointment was deferred and you haven’t been contacted, please call the specific service detailed on your appointment letter. If you can’t find the letter, call the switchboard on 03 364-0640 between 8am and 5pm and ask to be connected to the appropriate service.

Patients can access urgent and emergency services as usual.

Thank you for your patience and understanding while the team works on revising all the schedules.

To find out more about this process, please visit: Te Whatu Ora welcomes the vote from nurses’ and midwives today to accept the latest collective agreement offer.

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Page last updated: 26 February 2024

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