ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Popular Christchurch eatery joins the Fresh Air Project

Thursday 13 December 2018Media release3 minutes to read

Anton Matthews and the smokefree sign

Anton Matthews and the smokefree sign

Fush eatery in Wigram is the latest venue to go smokefree as part of the Fresh Air Project, a collaboration between the Cancer Society and the Canterbury District Health Board, along with support from the Christchurch City Council.

The Fresh Air Project supports the goal of Smokefree Aotearoa 2025 to reduce smoking levels across New Zealand. A recent survey from the Cancer Society shows that 95 per cent of consumers support smokefree outdoor dining.

Co-owner of Fush, Anton Matthews, is well known around town for his passion for conserving the Māori language. He offers customers a menu in both te reo and English, and also runs te reo classes.

Now he’s got his sights on protecting the health of Māori by joining the Fresh Air Project.

“Fush is embracing auahi kore (smokefree) dining to protect our staff and customers from the dangers of secondhand smoke, and to set a good example for tamariki and the broader community,” says Anton.

Anton is hoping to encourage his customers to embrace the social aspect of sharing and enjoying kai. He also wants to offer support for customers who are wanting to go smokefree.

“Going auahi kore (smokefree) is about looking after future generations. I want my customers to know there’s nothing positive about smoking – no social benefits, it hurts you in the pocket, and it’s bad for your health,” says Anton.

“We’re thrilled to have Fush come on board as a Fresh Air venue and to be part of the conversation with the Māori community in Christchurch about what it means to go smokefree,” says Cancer Society spokesperson, Amanda Dodd.

According to the Health Promotion Agency, Māori have higher smoking rates and higher rates of death and tobacco-related illness than non-Māori.

  • The smoking rate for Māori adults is 35%.
  • Māori men – 32%, Māori women – 38%.
  • Māori are 2.6 times more likely to be smokers than non-Māori.
  • Māori smokers are the youngest to start smoking, at just over 14-years-old on average.

“We know going smokefree is hard to achieve without the right support,” says Canterbury DHB spokesperson Lee Tuki. “Do it as a whānau and with support from Te Hā – Waitaha Stop Smoking Canterbury.”

For support, visit www.stopsmokingcanterbury.org.nz or phone Te Hā – Waitaha Stop Smoking Canterbury on 0800 425 700.

Fush is one of 60 hospitality venues across Canterbury making their outdoor dining areas cleaner, greener and more pleasant environments. To find a Fresh Air venue near you, visit www.freshairproject.org.nz.

The Fush whānau share their reasons for going auahi kore in video here: https://vimeo.com/295082687

ENDS

For further information contact:

Amanda Dodd, Deputy Health Promotion Manager, Canterbury Cancer Society 021 915 605

Lee Tuki, Team Leader, Community and Public Health, Canterbury DHB 021 056 4997

Tags

Related topics

Back to Health News

Page last updated: 24 December 2018

Is this page useful?