VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Post-quakes pressures on Canterbury continue to shake the health system

Tuesday 23 February 2016Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

The latest national health target results show a Canterbury health system that is continuing to deliver for its population despite being under increasing pressure.

Canterbury DHB has continued to perform well against four of the Government's six targets during quarter two of 2015/16 with elective services at 98 percent of target (projected to hit target by the end of the financial year) and more Heart and Diabetes checks at 85 percent of target.

David Meates, Canterbury DHB chief executive, says the health system continues to be operating in a very fragile state and there's no sign of it easing anytime soon.

“While I'm incredibly proud of what we've achieved in the past five years – it's been nothing short of remarkable – five years on we are still operating in an environment that is a long way from being business as usual. This health system continues to strive to do the best for its community despite the very disrupted environment that we work within,” he says.

Mr Meates says Canterbury's integration efforts with primary and community organisations remain key to ensuring it can deliver world class care to Cantabrians.

“It is impressive Canterbury continues to achieve the Emergency Department (ED) health target with 95 percent of people admitted, discharged or transferred from ED within six hours, despite growing demand.”

Younger adults, particularly those non-enrolled aged 25-29 years, are driving demand with ED attendances increasing 46 percent for this age group since 2014.

“This reflects the rebuild population. The DHB is not funded for the workers who have come in from overseas to help with the rebuild. We have an increased focus on capturing home addresses and ensuring this group is provided with appropriate information about where to seek primary care, rather than defaulting to ED.”

Mr Meates says it is also encouraging to see the majority of Cantabrians are prioritising immunisation for their children.

Quarter two results show Canterbury exceeded the 95 percent immunisation target by vaccinating 96 percent of eligible children.

“Immunisation is one of the best ways to protect our vulnerable communities and the results are a credit to the efforts of our primary care teams.”

Meanwhile there's also been increased efforts to deliver and improve on key targets Canterbury has not achieved in quarter two.

Canterbury delivered 98.5 percent (10,338) elective surgical discharges of the elective target in quarter two.

Mr Meates says a plan is in place to ensure we achieve our elective targets.

Other efforts remain on the faster cancer treatment target. In quarter two Canterbury improved five percent to 77 of patients receiving their first cancer treatment within 62 days of referral. The target is 85 percent.

“Work is ongoing to improve the capture and quality of our data, which should affect performance over the next two quarters. We continue to achieve the previous Faster Cancer Treatment target of 100 percent of patients ready to treat within four weeks.”

Canterbury DHB also continues to work closely with the Primary Health Organisations (PHOs) to actively support the delivery of the primary care health targets.

Go to the Canterbury DHB website to find out more about our performance this quarter. ​

ENDS

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Page last updated: 19 October 2022

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