All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Precautions in place to ensure safe transfer of hospital-level residents from Rosewood Rest Home & Hospital

Saturday 11 April 2020Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.


Precautions in place for safe transfer of Rosewood Rest Home & Hospital hospital-level residents

To be attributed to Canterbury DHB CEO David Meates:

All 20 of the hospital-level residents moving from Rosewood into other facilities have tested negative for COVID-19 and are not showing any symptoms of infection.

As precautionary measures these residents will be cared for in isolation for the first 14 days after their move to their new facility. Staff caring for them will be wearing full Personal Protective Equipment (PPE) for the first 14 days. All Aged Residential Care facilities receiving residents from Rosewood are being offered additional training in PPE use and infection prevention and control measures.  

The residents will continue to be closely monitored for any signs of COVID-19 infection in their new facility.

Canterbury DHB’s Infection Prevention & Control (IPC) team are involved in providing advice related to IPC precautions for each of the 20 residents who will be relocating. We are doing everything we can to ensure the safety of all residents.

We thank those rest home facilities who are welcoming the residents from Rosewood.

Canterbury DHB would also like to acknowledge the support and assistance of all the families/whānau of the Rosewood residents who have been extremely understanding and helpful at this time.

The first resident moved today and the residents will progressively be relocated into their new rest homes over the coming week.



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Page last updated: 12 December 2022

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