All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Primary care clinics encouraging Cantabrians to get their boosters

Friday 25 February 2022Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Primary care clinics encouraging Cantabrians to get their boosters

As the number of community cases is rapidly rises in Canterbury, some primary care clinics (general practices/pharmacies/Māori and Pacific health providers) are extending hours and adding extra capacity this weekend to make it as easy as possible to get your booster.

“Thank you to all of the general practices, pharmacies and Māori and Pacific health providers who have supported the vaccination roll out in Canterbury,” says Dr Helen Skinner, ECC Incident Controller, Canterbury DHB.  

“On top of their usual services and hours, they continue to play a significant role in vaccinating Cantabrians against COVID-19,” says Dr Skinner.

“I encourage everyone who is due for their booster to take advantage of this opportunity and find a  clinic that is open. With Omicron, the booster dose really lifts your protection – if you are due for a booster and haven’t had yours, please get it straight away.

“It’s also important that we keep up all the healthy habits: remain vigilant about mask use, physical distancing, ensuring good ventilation when indoors with others, scanning in and hand hygiene.”

Ting, Dispensary Manager at Hardings Chemist & Post on Colombo Street, understands that there is hesitation within the Asian community to get their booster because of misinformation.

“We have Mandarin and Korean speaking staff who can answer your questions about boosters and the vaccine,” says Ting.

Drop-ins are welcome on Saturday from 9.30am to 2pm at the pharmacy for those 18 years and over to get their booster. They are offering a free hot drink to those who get their booster dose.

At Village Health Lincoln Road, Dr Miriam Martin, General Practitioner encourages families to get vaccinated.

“We are accepting bookings and drop-ins for boosters. We are also immunising children aged 5 to 11 years old. We have created child-friendly spaces and have vaccinators who are trained at providing vaccines to children,” says Dr Martin.

The clinic is open on Saturday from 9am to 4.30pm and is giving away coffee vouchers.

A full list of clinics that are open this weekend is available on the website 



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Page last updated: 17 March 2022

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