All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Barnardos Aotearoa and Health New Zealand | Te Whatu Ora partner in Christchurch to promote healthy smiles among tamariki

Monday 27 May 2024Media release3 minutes to read

Toothbrushing programme with Health NZ at Barnardos Hornby Pasifika Centre

Barnardos Early Learning Services is thrilled to be working with Health NZ in Canterbury to launch the Waitaha Toothbrushing Programme in our two early learning centres in Christchurch.

Te Puna Oraka and Hornby Pasifika early learning centres are embracing this initiative, particularly during a time when many whānau are struggling to meet the cost of basic needs. Initially, small groups of tamariki will receive toothbrushes and toothpaste to participate in activities focused on dental hygiene. As these groups gain confidence and establish routines, the initiative will expand to include more tamariki from the early learning centres.

“This is a fantastic initiative, which goes beyond daily toothbrushing and setting up good habits. It is also about breaking down some of the barriers for whānau in accessing dental care by bringing services to them, eliminating the cost of dental products, and empowering the whole whānau,” says Heather Taylor, General Manager Barnardos Early Learning and National Services.

“Dental hygiene is a significant challenge for many tamariki across the motu, with whānau often facing tough financial choices. We are excited about initiatives like this that support whānau with their oral health,” she adds.

The programme also includes the distribution of dental packs to the parents and caregivers of participating tamariki. Additionally, kaiako and Health NZ kaimahi will engage in regular kōrero with whānau about oral hygiene during drop-off and pick-up times. Ongoing support from Health NZ kaimahi will be available to our centres and whānau for 12 months.

Health NZ initiated this programme in response to the high rates of dental decay among tamariki in Waitaha | Canterbury. It aims to foster positive oral health behaviours in tamariki and establish lifelong healthy habits.

“Teeth brushing can be a challenging time for parents or caregivers, so we hope to provide guidance and tips to help tamariki brush their teeth properly and confidently. We are pleased to have the support of Barnardos Aotearoa in rolling out this programme,” says Laura Brown, Health Promotion Advisor Early Childhood for the  National Public Health Service.


Media contact: Elodie Berthe, 027 220 2995.

About Barnardos Aotearoa

Barnardos Aotearoa is New Zealand’s leading national children’s charity and works across child and family social services, early childhood education, and systemic advocacy for children and young people. Barnardos tackles the hard stuff; family poverty and income inequality, family violence and abuse, mental health and wellbeing, equal access to early childhood education, and lack of the basics such as safe and healthy housing.

About Health NZ

Health NZ manages all health services, including hospital and specialist services, and primary and community care.

The National Public Health Service at Health NZ is responsible for improving, promoting and protecting the health of the community.


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Page last updated: 27 May 2024

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