VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Seven measles cases now confirmed in Canterbury

Monday 4 March 2019Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
A seventh case of measles has been confirmed in Canterbury

A seventh case of measles has been confirmed in Canterbury

Two further cases of measles have been identified in Canterbury bringing the total of confirmed cases to seven. The two new cases are a preschool-age child and a woman in her 40s.

Measles is a serious, highly infectious, potentially life-threatening disease and Medical Officer of Health Dr Pink advises that people are infectious from five days before the onset of the rash until five days after the rash appears.  “People should stay in isolation from the time that they may have become infected until five days after the rash first appears.”

“This means staying home from school or work and having no contact with unimmunised people. If others in your household are unimmunised, they need to stay in isolation too for fourteen days from their likely first exposure.

“Because measles is so infectious, it’s important people with symptoms don’t visit their GP or after hours clinics but phone their family doctor/general practice team for advice instead, to avoid infecting other people. People should only go to the hospital if it’s an emergency and should inform staff immediately if they think they have measles.”

Anyone with measles symptoms or who believes they may have been exposed, should contact their usual general practice team 24/7 for additional advice. Calls made after hours will be answered by a nurse who will advise you what to do and where to go if you need to be seen.

“If you have had two MMR vaccinations or were born before 1969, you are considered immune to measles. Everyone else may be vulnerable to infection,” Dr Pink says.

Those born overseas or who are unsure which vaccinations they might have had, should contact their general practice team for advice. The measles vaccine and the appointment to have it is free to all those who are eligible for funded healthcare in New Zealand.

“As the numbers of confirmed cases climb, the risk of getting measles increases for those not immunised,” Dr Pink says.

More information about measles is available at https://www.health.govt.nz/your-health/conditions-and-treatments/diseases-and-illnesses/measles and http://www.immune.org.nz/hot-topic/measles-overseas-and-new-zealand.

ENDS

Measles Fact Sheet

  • Measles is a highly infectious viral illness spread by contact with respiratory secretions through coughing and sneezing
  • Symptoms of measles include: 
    • A respiratory type of illness with dry cough, runny nose, headache
    • Temperature over 38.5 C and feeling very unwell
    • A red blotchy rash starts on day 4-5 of the illness usually on the face and moves to the chest and arms.
  • People are infectious from five days before the onset of the rash to five days after the rash starts.
  • Infected persons should stay in isolation – staying home from school or work – during this time.
  • The best protection from measles is to have two MMR vaccinations. MMR is available from your family practice and is free to eligible persons.
  • People are considered immune if they have received two doses of MMR vaccine, have had a measles illness previously, or were born before 1969.
  • Anyone believing they have been exposed to measles or exhibiting symptoms, should notgo to the ED or after hours’ clinic or general practitioner. Instead call your GP any time, 24/7 for free health advice.

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Page last updated: 30 July 2020

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