VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health Warning – Marine biotoxin in shellfish collected between Sumner Head and East Head at Okain’s Bay, including Lyttelton Harbour

Friday 5 June 2020Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Health warning  – algal bloom in Lake Pegasus

Community and Public Health have issued a health warning for the collection of shellfish in a specific area near Port Levy

Canterbury DHB’s Community and Public Health unit has issued a health warning advising the public not to collect or consume shellfish harvested from between Sumner Head and East Head at Okains Bay on Banks Peninsula, including Lyttelton Harbour.

This follows a biotoxin notification from the Ministry for Primary Industries (MPI): https://www.mpi.govt.nz/travel-and-recreation/fishing/shellfish-biotoxin-alerts/#lytlleton

Canterbury Medical Officer of Health, Dr Anna Stevenson says routine tests on shellfish samples taken from Port Levy have shown levels of diarrhetic shellfish poisoning toxins above the safe limit of 0.16 mg/kg set by MPI.  Anyone eating shellfish from this area is potentially at risk of illness.

“Mussels, oysters, tuatua, pipi, toheroa, cockles, scallops, catseyes, kina (sea urchin) and all other bivalve shellfish should not be eaten.

Dr Stevenson warns that cooking shellfish does not remove the toxin.

“Symptoms of diarrhetic shellfish poisoning typically appear within half an hour and can last for 24 hours.”

Symptoms may include:

  • Diarrhoea
  • Vomiting
  • Nausea
  • Abdominal cramps

Dr Stevenson says Pāua, crab and crayfish may still be eaten if the gut has been completely removed prior to cooking, as toxins accumulate in the gut. If the gut is not removed its contents could contaminate the meat during the cooking process.

“If anyone becomes ill after eating shellfish from an area where a public health warning has been issued, phone your usual General Practice team 24/7 and they can advise you what to do and where you can receive care if required. If it’s an emergency phone 111.

“You are also advised to contact Community and Public on (03) 364 1777 and keep any leftover shellfish in case it can be tested,” says Dr Stevenson.

MPI will continue to monitor toxin levels and any changes will be communicated accordingly.

For more information and a map of the affected area check:

https://www.mpi.govt.nz/travel-and-recreation/fishing/shellfish-biotoxin-alerts/

ENDS

Tags

Related topics

Back to Health News

Page last updated: 30 July 2020

Is this page useful?