VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Soft toys from tribute wall gifted to Muslim children

Thursday 6 June 2019Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Lianne Dalziel ditches the mayoral chains for a soft toy and David cozies up to Kevin the minion

Mayor Lianne Dalziel ditches the mayoral chains for a soft toy and Canterbury DHB CEO David Meates cozies up to Kevin the minion

Hundreds of soft toys left at the Rolleston Avenue tribute wall and outside Masjid Al Noor in the wake of the mosque shootings have been given to young Muslim children in Christchurch as part of Eid celebrations.

The soft toys were among the mass of flowers, messages and tributes that residents and visitors to Christchurch left along the Rolleston Avenue frontage to the Botanic Gardens in the days and weeks following the tragic shootings, which claimed 51 lives.

In an initiative nicknamed Operation Ted, Christchurch City Council and Canterbury District Health Board worked with Canterbury Linen to have the soft toys sorted and professionally washed so they could then be given to the city’s Muslim children.

This morning the freshly laundered toys were handed out to children at a special celebration at Pioneer Stadium to mark Eid – the festival that marks the end of Ramadan, the Islamic holy month of fasting.

“These soft toys were given by children and families from across New Zealand and the world as a show of their love and support for all those affected by the tragedy that occurred in our city on 15 March,’’ says Christchurch City Council’s Principal Community Partnerships and Planning Advisor Claire Phillips, who has helped co-ordinate Operation Ted.

“As well as something to cuddle, they are an enduring symbol of the Kiwi welcoming spirit and all that is best about our community.

“We’re delighted that they are now going to new homes where hopefully they will bring some joy and comfort to their new owners,’’ Ms Phillips says.

Canterbury DHB Chief Executive David Meates says the DHB did not hesitate when the Council asked if it could help with laundering the toys, which had spent a few weeks exposed to the elements.

“The events of 15 March are forever etched on us as a community and every kindness contributes to the healing process. For days after the attack, the people of Canterbury especially, and many others, left gifts and messages of hope.

“Among those gifts, and particularly poignant as they came from children giving their most precious possession, were many soft toys – even one of my favourites, Kevin the Minion.

“To have the opportunity to keep that generosity alive, and gift it back to the community most affected by the tragedy has been incredibly heart-warming,’’ Mr Meates says.

Rodney Fisher, General Manager of Canterbury Linen Services, says agreeing to launder the toys was “absolutely the right thing to do.”

“We are acutely aware of the impact the mosque attacks had on the people directly involved and on the Christchurch community in general. One of our staff, a refugee from Sudan, had family and friends in the mosque during the attack.

“We have a culture of helping wherever appropriate and in this case we had the right equipment and the right staff to carry out the job. Our staff took great care in laundering the soft toys and the process worked out better than we envisaged, with the vast bulk of them coming through the process looking like new and smelling and feeling great. We’re really proud to have helped,’’ Mr Fisher says.

ENDS

Tags

Back to Health News

Page last updated: 19 October 2022

Is this page useful?