VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Facilities

34 news items.

Facilities News

Serving up a festive treat for Canterbury patients

Friday 22 December 2023Quick Read

If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for Te... read more about Serving up a festive treat for Canterbury patients»

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Media release

Kurawaka Waipapa tells unique stories through its design and finishes

Thursday 22 June 2023Quick Read

  Kurawaka Waipapa, Canterbury’s new central city birthing unit, will boast a unique and purposeful interior... read more about Kurawaka Waipapa tells unique stories through its design and finishes»

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Media release

Health Warning – Unsafe Recreational Water Quality at Cass Bay

Friday 30 December 2022Quick Read

Please see new advice issued on 10 January 2023. Advice issued 30 December 2022.  Te Mana Ora | Community and Public... read more about Health Warning – Unsafe Recreational Water Quality at Cass Bay»

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Facilities News

Serving up a festive treat for Canterbury patients

Friday 23 December 2022Quick Read

  If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Serving up a festive treat for Canterbury patients»

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Media release

New community maternity unit gifted special name – Kurawaka: Waipapa

Monday 12 September 2022Quick Read

Ngāi Tūāhuriri has gifted a special name – Kurawaka: Waipapa – for Te Whatu Ora Waitaha Canterbury’s new... read more about New community maternity unit gifted special name – Kurawaka: Waipapa»

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Media release

Reopening Waitaha’s rural hospitals

Friday 2 September 2022Quick Read

Rural hospitals at Ellesmere, Waikari and Darfield are planned to reopen on 31 October 2022. The closure of the rural... read more about Reopening Waitaha’s rural hospitals»

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Media release

Te Whatu Ora Waitaha Canterbury – People warned to stay away from beaches, rivers and floodwaters

Thursday 28 July 2022Quick Read

People warned to stay away from beaches, rivers and floodwaters Te Mana Ora (Community and Public Health) is warning... read more about Te Whatu Ora Waitaha Canterbury – People warned to stay away from beaches, rivers and floodwaters»

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Media release

Te Whatu Ora Waitaha Canterbury makes changes to visitor policy to protect vulnerable patients

Tuesday 19 July 2022

Te Whatu Ora Waitaha Canterbury makes changes to visitor policy to protect vulnerable patients To ease pressure on the... read more about Te Whatu Ora Waitaha Canterbury makes changes to visitor policy to protect vulnerable patients»

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Media release

Canterbury DHB updates its visitor policy April 18 2022

Monday 18 April 2022

Please attribute comment to Tracey Maisey, Incident Controller, Canterbury DHB Emergency Coordination Centre Canterbury... read more about Canterbury DHB updates its visitor policy April 18 2022»

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Media release

Additional screening for patients being admitted to Canterbury DHB hospital and maternity facilities

Friday 25 February 2022Quick Read

With Aotearoa New Zealand moving to Phase 3 of the Omicron response and rapid antigen tests (RATs) being rolled out... read more about Additional screening for patients being admitted to Canterbury DHB hospital and maternity facilities»

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Media release

New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb

Monday 21 February 2022Quick Read

New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb To help meet high public demand for testing, an... read more about New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb»

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Media release

Canterbury DHB updates its visitor policy

Monday 21 February 2022

  Please attribute comment to Tracey Maisey, Incident Controller, Canterbury DHB Emergency Coordination Centre... read more about Canterbury DHB updates its visitor policy»

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Media release

Surgical masks introduced for all DHB staff and visitors

Sunday 23 January 2022

Under the RED setting, it’s business as usual with surgery and outpatient appointments going ahead, and only minor... read more about Surgical masks introduced for all DHB staff and visitors»

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Media release

Canterbury patients to be treated to a festive feast this Christmas

Friday 24 December 2021Quick Read

If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Canterbury patients to be treated to a festive feast this Christmas»

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Media release

New Café completes Outpatients facilities

Wednesday 23 January 2019Quick Read

Gourmet sandwiches, fresh salads, quality Allpress Espresso coffee and a relaxing atmosphere. That’s a selection of... read more about New Café completes Outpatients facilities»

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Media release

Manawa building blessed in Christchurch’s Health Precinct

Friday 6 July 2018

Manawa, the state-of-the-art hub for health research and education in Christchurch’s Health Precinct, held a short... read more about Manawa building blessed in Christchurch’s Health Precinct»

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Showing 1-34 of 34 results, page 1 of 1.

Page last updated: 26 February 2024

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