VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Facilities

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34 news items.

Featured – Media release

People asked to urgently return any medical equipment they have borrowed

Friday 21 July 2023Quick Read

Te Whatu Ora Waitaha is asking people to urgently return walking frames and any items of medical equipment they have... read more about People asked to urgently return any medical equipment they have borrowed»

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Featured – Media release

People asked to urgently return any items of medical equipment they have borrowed

Friday 16 June 2023Quick Read

Te Whatu Ora in Waitaha is asking people to urgently return walking frames and any items of medical equipment they have... read more about People asked to urgently return any items of medical equipment they have borrowed»

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Featured – Media release

Construction begins on third tower for the Waipapa Building at Christchurch Hospital

Friday 14 April 2023Quick Read

Construction has begun on new inpatient wards at Christchurch Hospital, a key milestone for the Waipapa Building... read more about Construction begins on third tower for the Waipapa Building at Christchurch Hospital»

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Featured – Media release

People asked to urgently return any items of medical equipment they have borrowed

Tuesday 20 December 2022Quick Read

Te Whatu Ora in Waitaha is asking people to urgently return any items of medical equipment they have borrowed but no... read more about People asked to urgently return any items of medical equipment they have borrowed»

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Featured – Media release

New Family Health and Urgent Care Centre coming to North Canterbury

Wednesday 9 December 2020

A new health centre for North Canterbury will soon be built as part of the Canterbury DHB’s Rangiora Health Hub. The... read more about New Family Health and Urgent Care Centre coming to North Canterbury»

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Featured – Media release

Waipapa’s new theatres all up and running

Monday 23 November 2020Quick Read

Canterbury DHB’s new operating theatres in Waipapa, Christchurch Hospital have begun to be used as patients start to... read more about Waipapa’s new theatres all up and running»

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Featured – Media release

Children’s day out – Child Health wards make the move to Waipapa

Thursday 19 November 2020Quick Read

It was children's day out today as our Child Health wards and services, now known collectively as ‘Matatiki’, moved... read more about Children’s day out – Child Health wards make the move to Waipapa»

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Featured – Media release

Good deed leads to new ED

Wednesday 18 November 2020Quick Read

Christchurch Hospital’s Emergency Department relocated to its new location in the Waipapa building today and started... read more about Good deed leads to new ED»

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Featured – Media release

Waipapa’s café and retail store to open to the public tomorrow

Tuesday 17 November 2020Quick Read

Fresh, locally sourced food, premium coffee and tea, thoughtful gifts and more. That’s a selection of what people can... read more about Waipapa’s café and retail store to open to the public tomorrow»

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Featured – Media release

Keep ED for emergencies only as moving day is tomorrow

Tuesday 17 November 2020Quick Read

“Keep the Emergency Department for emergencies only” is the message from clinicians as the Canterbury DHB prepares... read more about Keep ED for emergencies only as moving day is tomorrow»

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Featured – Media release

First patients make the move to Waipapa

Monday 16 November 2020Quick Read

The first relocation of patients from existing wards at Christchurch Hospital over to the brand new Waipapa building... read more about First patients make the move to Waipapa»

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Featured – Media release

New name gifted for Christchurch Hospital Hagley – welcome to Waipapa

Monday 2 November 2020Quick Read

To be attributed to Canterbury DHB Board Chair, Sir John Hansen: I am delighted to be able to share with you the new... read more about New name gifted for Christchurch Hospital Hagley – welcome to Waipapa»

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Featured – Media release

Canterbury DHB welcomes the government’s confirmation of $180M of equity support

Friday 2 October 2020Quick Read

Please see below for a statement to be attributed to Peter Bramley, Acting Chief Executive, Canterbury DHB Canterbury... read more about Canterbury DHB welcomes the government’s confirmation of $180M of equity support»

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Featured – Media release

Ongoing testing at Christchurch Hospital Hagley to assure high quality standards are met

Tuesday 12 November 2019Quick Read

The Ministry of Health and Canterbury DHB say the migration of services to Christchurch Hospital Hagley has been... read more about Ongoing testing at Christchurch Hospital Hagley to assure high quality standards are met»

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Featured – Media release

Cantabrians urged to protect themselves against Legionnaires’ this spring

Friday 25 October 2019Quick Read

At this time of year as the sun starts to make more of an appearance week-by-week, a nasty disease also starts to make... read more about Cantabrians urged to protect themselves against Legionnaires’ this spring»

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Featured – Media release

Christchurch Hospital Hagley events postponed

Monday 30 September 2019Quick Read

The Ministry of Health and Canterbury DHB have postponed this week’s blessing, staff and public open days for... read more about Christchurch Hospital Hagley events postponed»

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Featured – Media release

You can help take the pressure off an especially busy Christchurch Hospital

Wednesday 29 May 2019Quick Read

With winter illnesses like coughs and colds already on the rise and a spell of colder weather forecast, Canterbury... read more about You can help take the pressure off an especially busy Christchurch Hospital»

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Facilities News

Serving up a festive treat for Canterbury patients

Friday 22 December 2023Quick Read

If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for Te... read more about Serving up a festive treat for Canterbury patients»

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Media release

Kurawaka Waipapa tells unique stories through its design and finishes

Thursday 22 June 2023Quick Read

  Kurawaka Waipapa, Canterbury’s new central city birthing unit, will boast a unique and purposeful interior... read more about Kurawaka Waipapa tells unique stories through its design and finishes»

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Media release

Health Warning – Unsafe Recreational Water Quality at Cass Bay

Friday 30 December 2022Quick Read

Please see new advice issued on 10 January 2023. Advice issued 30 December 2022.  Te Mana Ora | Community and Public... read more about Health Warning – Unsafe Recreational Water Quality at Cass Bay»

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Facilities News

Serving up a festive treat for Canterbury patients

Friday 23 December 2022Quick Read

  If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Serving up a festive treat for Canterbury patients»

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Media release

New community maternity unit gifted special name – Kurawaka: Waipapa

Monday 12 September 2022Quick Read

Ngāi Tūāhuriri has gifted a special name – Kurawaka: Waipapa – for Te Whatu Ora Waitaha Canterbury’s new... read more about New community maternity unit gifted special name – Kurawaka: Waipapa»

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Media release

Reopening Waitaha’s rural hospitals

Friday 2 September 2022Quick Read

Rural hospitals at Ellesmere, Waikari and Darfield are planned to reopen on 31 October 2022. The closure of the rural... read more about Reopening Waitaha’s rural hospitals»

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Media release

Te Whatu Ora Waitaha Canterbury – People warned to stay away from beaches, rivers and floodwaters

Thursday 28 July 2022Quick Read

People warned to stay away from beaches, rivers and floodwaters Te Mana Ora (Community and Public Health) is warning... read more about Te Whatu Ora Waitaha Canterbury – People warned to stay away from beaches, rivers and floodwaters»

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Media release

Te Whatu Ora Waitaha Canterbury makes changes to visitor policy to protect vulnerable patients

Tuesday 19 July 2022

Te Whatu Ora Waitaha Canterbury makes changes to visitor policy to protect vulnerable patients To ease pressure on the... read more about Te Whatu Ora Waitaha Canterbury makes changes to visitor policy to protect vulnerable patients»

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Media release

Canterbury DHB updates its visitor policy April 18 2022

Monday 18 April 2022

Please attribute comment to Tracey Maisey, Incident Controller, Canterbury DHB Emergency Coordination Centre Canterbury... read more about Canterbury DHB updates its visitor policy April 18 2022»

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Media release

Additional screening for patients being admitted to Canterbury DHB hospital and maternity facilities

Friday 25 February 2022Quick Read

With Aotearoa New Zealand moving to Phase 3 of the Omicron response and rapid antigen tests (RATs) being rolled out... read more about Additional screening for patients being admitted to Canterbury DHB hospital and maternity facilities»

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Media release

New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb

Monday 21 February 2022Quick Read

New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb To help meet high public demand for testing, an... read more about New COVID-19 testing centre opens in Wigram from 10am Tuesday 22 Feb»

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Media release

Canterbury DHB updates its visitor policy

Monday 21 February 2022

  Please attribute comment to Tracey Maisey, Incident Controller, Canterbury DHB Emergency Coordination Centre... read more about Canterbury DHB updates its visitor policy»

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Media release

Surgical masks introduced for all DHB staff and visitors

Sunday 23 January 2022

Under the RED setting, it’s business as usual with surgery and outpatient appointments going ahead, and only minor... read more about Surgical masks introduced for all DHB staff and visitors»

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Media release

Canterbury patients to be treated to a festive feast this Christmas

Friday 24 December 2021Quick Read

If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Canterbury patients to be treated to a festive feast this Christmas»

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Media release

Public access to Canterbury DHB facilities under the ‘traffic light’ system at ORANGE

Friday 3 December 2021

  Public access to Canterbury DHB facilities under the ‘traffic light' system at ORANGE Canterbury DHB has... read more about Public access to Canterbury DHB facilities under the ‘traffic light’ system at ORANGE»

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Media release

New Café completes Outpatients facilities

Wednesday 23 January 2019Quick Read

Gourmet sandwiches, fresh salads, quality Allpress Espresso coffee and a relaxing atmosphere. That’s a selection of... read more about New Café completes Outpatients facilities»

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Media release

Manawa building blessed in Christchurch’s Health Precinct

Friday 6 July 2018

Manawa, the state-of-the-art hub for health research and education in Christchurch’s Health Precinct, held a short... read more about Manawa building blessed in Christchurch’s Health Precinct»

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Showing 1-34 of 34 results, page 1 of 1.

Page last updated: 26 February 2024

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