Updated - effective from 14 May 2020 until further notice. Under COVID-19 Alert Level 2 visitor access to health facilities continues to be restricted.– details for all facilities...
Last updated: 29 April 2020
Please remember, limiting our interactions with others is our best defence against COVID-19. Please don’t visit the hospital if you don’t need to. The following level 2 visitor restrictions are in place for all Canterbury DHB health facilities:
Visitors will be screened and asked to provide contact details upon arrival
Visitors who are unwell or have suspicion of COVID-19 will not be able to enter
Aged residential care: no visitors, however, family visits for palliative care residents who do not have COVID-19 will be considered on a case-by-case basis.
Specific and detailed visitor restrictions that apply to each hospital are available on our COVID-19 page.
Discuss your options with your health care team and learn the pros and cons
Agree to the treatment you want (give informed consent)
Bring a support person to ask questions for you and help you understand your choices
Welcome to our Smokefree District Health Board
You can’t smoke or vape on any of our hospital grounds, but we can help you take the opportunity to be smokefree. Staying smokefree when you leave hospital is one of the best things you can do for your health.
Experienced health staff are here to help you and your family stop smoking
Ask a doctor or nurse for a free Quit Pack for you or your family
Nicotine replacement therapy (NRT) is available, including patches, lozenges and gum which supply nicotine to your body and reduce cravings, irritability and restlessness
If you don’t want to stop smoking, we can help you manage your nicotine needs while you are in hospital
Keep safe from infections while you are in hospital
If you are ill, injured, have a wound drain or other tube or device in your body, you have more risk of developing an infection. Infections can increase the time it takes you to recover and lead to a longer stay in hospital or worse.
Here are some simple things you can do to help prevent spreading infections:
Please wash and clean your hands thoroughly and regularly
Clean your hands with the alcohol hand rub or wash your hands with soap and water every time you enter and leave a ward or clinic.
Wash your hands with soap and water after visiting the toilet.
Alcohol-based hand rubs are freely available around the ward, they are very effective at killing germs.
You may wish to thank staff for cleaning their hands before and after touching you and don’t be afraid to give a gentle reminder if needed.
For more information about hand hygiene and how to clean your hands, visit the HealthInfo website .
Bring your own toiletries – please do not borrow or share from other patients.
It's ok to ask. If you have any worries or concerns about infection in hospital, speak to the nurse looking after you or the nurse in charge who can help you. You can also contact a member of the Infection Prevention & Control Team for further advice.