COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at www.cdhb.health.nz/covid19

VISITORS TO HOSPITAL

No visitors are allowed, except under exceptional circumstances – Further details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Transport and parking

  1. Home
  2. Patients & visitors
  3. Transport and parking
Whatever way you get to hospital, allow enough time to get to your appointment.
 
Many of our hospitals have on-site free parking for patients and visitors.

Car parking at Christchurch Hospital

 
There is only limited car parking around Christchurch Hospital, and none on-site.
 
Using the car park shuttle bus, a taxi or a bus may be faster than driving and trying to find a car park space near Christchurch Hospital.
There are also several bike parks at Christchurch Hospital 

See hospital pages for details about car parking at all our hospitals.

More details on patient and visitor car parking at Christchurch Hospital.

Please note: The shuttle bus service will stop at 8:30pm on Wednesday 25 March as a result of the COVID-19 Level 4 Eliminate Alert which begins on Thursday 26 March 2020.

Christchurch Hospital has a FREE shuttle service, operating from 7.15am to 8.30pm, seven days a week.

The shuttle runs from Lichfield Street Car Park (33 Lichfield Street) to Christchurch Hospital.

To find out if you can get National Travel Assistance, visit the Ministry of Health website.

The National Travel Assistance scheme can assist Canterbury DHB-registered patients who have to travel outside of Canterbury for their treatment.

To claim travel assistance (if eligible) please contact:

Patient Travel Coordinator
Support Services
Christchurch Hospital
Phone: 03 378 6398
Email: CDHB.Travel@cdhb.health.nz  
Office Hours: 8.30am to 5pm, Monday to Friday.

 

If you are from the Canterbury health district but live far away from the hospital, the Ministry of Health may pay all your travel expenses to and from Christchurch.

  • Please discuss this with the Nurse in Charge or Social Worker before you leave hospital.
  • You may also get travel and accommodation funding, depending on the distance from home to the hospital.

St John volunteers run two rural shuttles to hospitals. St John does not charge a fee for this service, but it does accept donations to help cover costs.

Aoraki Health Shuttle from Timaru to Christchurch

The St John Health Shuttle service provides people with transport for health-related appointments in Christchurch and operates Monday to Friday for people with medical appointments in Christchurch between 11am and 2pm.

To book a seat on the shuttle:
Phone: 0800 103 046
Bookings close at 3pm the day prior to transport.

The St John shuttle stops at: Timaru - Temuka - Geraldine - Christchurch

The shuttle leaves from Timaru at 7:30am and departs Christchurch at 3:00pm (depending on numbers of passengers).

For more information about the Aoraki shuttle bus service, read the Aoraki Health Shuttle Pamphlet (PDF,  400KB)

Ashburton and Rakaia Health Shuttle to Christchurch 

The St John Health Shuttle service provides people with transport for health-related appointments in Christchurch and operates Monday to Friday.

To book a seat on the shuttle:
Phone: 0800 103 046
Bookings close at 3pm the day prior to transport.

Pick up / drop off points:

Ashburton Cancer Society, McKenzie Centre, cnr Mona Square and Kermode Street, Ashburton
Departs 9:00am, returns approximately 4:30pm (depending on the number of clients)

Rakaia Four Square, 41 Elizabeth Ave, Rakaia
Departs 9:20am, returns approximately 4:10pm (depending on the number of clients)

For more information about the Ashburton shuttle bus service, read the Ashburton Health Shuttle Pamphlet. (PDF,  400KB)

North Canterbury Health Shuttle to Christchurch 

The St John North Canterbury Health Shuttle service operates Monday to Friday for people with medical appointments starting after 10am and finishing before 3pm.

The St John shuttle stops at: Amberley - Leithfield - Pegasus Town - Woodend - Rangiora - Kaiapoi

To book a seat on the shuttle:
Phone: 0800 103 046
Bookings close at 3pm the day prior to transport.

For information about the St John North Canterbury shuttle bus service, read the North Canterbury Health Shuttle Pamphlet. (PDF,  400KB)

 

There are bicycle parks at most of our hospitals, see each hospital location for more details.

You can view a bike park map for bike park locations at Christchurch Hospital. 

Page last updated: 24 March 2020

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