VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Burwood Hospital

11 news items.

Media release

Voice-activated help for some Canterbury hospital patients

Tuesday 5 February 2019

From today some patients at Christchurch’s Burwood Hospital will be using smart speakers to assist with contacting a... read more about Voice-activated help for some Canterbury hospital patients»

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Media release

Prime Minister officially opens Burwood Hospital

Friday 19 August 2016Quick Read

Prime Minister John Key has today unveiled a plaque to commemorate the official opening of Burwood Hospital's new... read more about Prime Minister officially opens Burwood Hospital»

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Media release

Poroporoaki for Burwood Birthing Unit

Friday 1 July 2016Quick Read

A poroporoaki* has been held in acknowledgement of the closure of Burwood Birthing Unit, which officially shut its... read more about Poroporoaki for Burwood Birthing Unit»

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Media release

The Princess Margaret Hospital here to stay for a little while yet

Wednesday 15 June 2016Quick Read

Moving some patients from The Princess Margaret Hospital to Burwood Hospital is underway without a hitch but it's left... read more about The Princess Margaret Hospital here to stay for a little while yet»

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Media release

Move to new Burwood facilities kicks off

Friday 10 June 2016Quick Read

Canterbury DHB and the New Zealand Defence Force (NZDF) will start moving patients from The Princess Margaret Hospital... read more about Move to new Burwood facilities kicks off»

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Media release

Burwood public open day: Sunday May 29, from 10am to 2pm

Tuesday 24 May 2016Quick Read

​After extensive consumer consultation, planning, designing and construction, the Burwood Hospital's new 230-bed... read more about Burwood public open day: Sunday May 29, from 10am to 2pm»

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Media release

Work underway to get Burwood Birthing Unit open

Friday 8 April 2016Quick Read

Work is underway for the temporary reopening of Burwood Birthing Unit. Canterbury DHB closed the unit, after staff and... read more about Work underway to get Burwood Birthing Unit open»

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Media release

Burwood Birthing Unit to temporarily reopen

Tuesday 5 April 2016Quick Read

Canterbury DHB will temporarily reopen the Burwood Birthing Unit. The announcement was made at a meeting this week with... read more about Burwood Birthing Unit to temporarily reopen»

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Media release

Dates announced for the first services to move to the Burwood Hospital Campus

Monday 1 February 2016Quick Read

The first of Canterbury's new Christchurch-based hospital facilities will be open and in use in just over four months.... read more about Dates announced for the first services to move to the Burwood Hospital Campus»

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Media release

It’s tool time at Burwood Hospital

Tuesday 3 November 2015Quick Read

Work on the new healthcare facilities at Burwood Hospital is reaching a peak, with up to 500 contractors now on site... read more about It’s tool time at Burwood Hospital»

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Media release

Canterbury DHB on track to deliver more surgery

Sunday 10 May 2015Quick Read

New hospital facilities will give Canterbury DHB the capacity to perform an extra 6000 surgeries and procedures a year... read more about Canterbury DHB on track to deliver more surgery»

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Page last updated: 19 October 2022

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