VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury earthquakes

19 news items.

Media release

Post-quake wellbeing levels stabilise

Friday 8 December 2017Quick Read

The tenth Canterbury Wellbeing Survey of people in greater Christchurch since the 2011 earthquakes suggests that life... read more about Post-quake wellbeing levels stabilise»

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Media release

Supporting mental health in Kaikoura a priority

Friday 18 November 2016Quick Read

​Health officials are crediting Kaikoura residents and visitors for their vigilance in preventing a gastro outbreak... read more about Supporting mental health in Kaikoura a priority»

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Media release

Gastro outbreak biggest risk for isolated Kaikoura residents now

Wednesday 16 November 2016Quick Read

Canterbury DHB's community and public health officials arrived in Kaikoura yesterday and are focusing on preventing the... read more about Gastro outbreak biggest risk for isolated Kaikoura residents now»

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Media release

Public health officials arrive in Kaikoura

Tuesday 15 November 2016Quick Read

Canterbury medical officer of health Dr Alistair Humphrey and two Canterbury DHB health protection officers flew to... read more about Public health officials arrive in Kaikoura»

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Media release

North Canterbury earthquakes update

Tuesday 15 November 2016Quick Read

Significant aftershocks have continued to be felt in North Canterbury and add to the already high levels of anxiety... read more about North Canterbury earthquakes update»

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Media release

Through the earthquakes and aftershocks, look after yourselves and each other

Monday 14 November 2016

Now is the time to look after each other as the Hanmer earthquakes affect different people in different ways. Public... read more about Through the earthquakes and aftershocks, look after yourselves and each other»

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Media release

Canterbury wellbeing indicators show continued improvement

Tuesday 20 September 2016

While life for many in Canterbury is improving, the impacts of the quakes are still being felt as the region's recovery... read more about Canterbury wellbeing indicators show continued improvement»

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Media release

Public meeting about health services for Cashmere and Spreydon residents

Wednesday 17 August 2016Quick Read

Cashmere and Spreydon residents will have a chance to find out what's happening with health facilities in their area at... read more about Public meeting about health services for Cashmere and Spreydon residents»

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Media release

Work underway to get Burwood Birthing Unit open

Friday 8 April 2016Quick Read

Work is underway for the temporary reopening of Burwood Birthing Unit. Canterbury DHB closed the unit, after staff and... read more about Work underway to get Burwood Birthing Unit open»

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Media release

Burwood Birthing Unit to temporarily reopen

Tuesday 5 April 2016Quick Read

Canterbury DHB will temporarily reopen the Burwood Birthing Unit. The announcement was made at a meeting this week with... read more about Burwood Birthing Unit to temporarily reopen»

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Media release

Canterbury DHB pleased increased mental health need recognised

Monday 21 March 2016Quick Read

Canterbury DHB chair, Murray Cleverley, is pleased with today’s announcement by the Minister of Health, Dr Jonathan... read more about Canterbury DHB pleased increased mental health need recognised»

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Media release

Post-quakes pressures on Canterbury continue to shake the health system

Tuesday 23 February 2016Quick Read

The latest national health target results show a Canterbury health system that is continuing to deliver for its... read more about Post-quakes pressures on Canterbury continue to shake the health system»

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Media release

River of Flowers returns for quake anniversary

Thursday 18 February 2016Quick Read

Cantabrians are being invited to take part in the annual River of Flowers commemoration for the fifth anniversary of... read more about River of Flowers returns for quake anniversary»

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Media release

Canterbury DHB has not made a decision to cut services

Tuesday 16 February 2016Quick Read

​Canterbury District Health Board chair, Murray Cleverley says the Board has not made a decision to cut mental health... read more about Canterbury DHB has not made a decision to cut services»

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Media release

Canterbury Health System update, message from David Meates CEO

Tuesday 16 February 2016

The Canterbury Health System's seamless response to Sunday's magnitude 5.7 earthquake demonstrates another incredible... read more about Canterbury Health System update, message from David Meates CEO»

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Media release

Post earthquake situation update from Canterbury DHB, 4.30pm Sunday 14 February 2016

Sunday 14 February 2016Quick Read

Following today's earthquakes, Canterbury District Health Board Chief Executive David Meates says people should check... read more about Post earthquake situation update from Canterbury DHB, 4.30pm Sunday 14 February 2016»

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Media release

Growing concern for the wellbeing of those with unsettled EQC and insurance claims

Thursday 19 February 2015

New research shows signs some Cantabrians are now coping better with the psychological impact of the earthquakes and... read more about Growing concern for the wellbeing of those with unsettled EQC and insurance claims»

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Media release

River of Flowers back again in 2015

Wednesday 18 February 2015Quick Read

​Cantabrians will once again have the opportunity to share their experiences and hopes for the future as part of the... read more about River of Flowers back again in 2015»

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Showing 1-19 of 19 results, page 1 of 1.

Page last updated: 19 October 2022

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