VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Christchurch Hospital

37 news items.

Media release

Festive fare for patients on Christmas Day

Monday 24 December 2018Quick Read

If you thought planning and cooking a Christmas meal for the whanau was a big undertaking, spare a thought for... read more about Festive fare for patients on Christmas Day»

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Media release

Hospital Shuttle Marks One Million Passengers

Friday 7 December 2018Quick Read

Canterbury DHB’s hospital shuttle marks a significant milestone this week. The shuttle service has helped one million... read more about Hospital Shuttle Marks One Million Passengers»

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Media release

Warning over synthetic cannabis – ten admitted to Christchurch Hospital

Friday 21 September 2018Quick Read

Christchurch Hospital's Emergency Department has seen a number of people suffering from probable severe synthetic... read more about Warning over synthetic cannabis – ten admitted to Christchurch Hospital»

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Media release

The Countdown Kids Hospital Appeal has begun

Monday 6 August 2018Quick Read

The Countdown Kids Hospital Appeal kicks off today and will run until the end of October. The nationwide appeal is in... read more about The Countdown Kids Hospital Appeal has begun»

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Media release

Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated

Wednesday 20 June 2018Quick Read

Canterbury District Health Board's popular hospital shuttle service for patients and hospital visitors ​has... read more about Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated»

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Media release

Celo the safe-snapping app

Thursday 24 May 2018Quick Read

Medical staff can't just use Snapchat or WhatsApp when they want to send private information to another professional,... read more about Celo the safe-snapping app»

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Media release

Shorter stays and happier staff with Cortex app

Thursday 24 May 2018

Christchurch Hospital staff are calling for wider use of a “phenomenal” app that reduces hassle and... read more about Shorter stays and happier staff with Cortex app»

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Media release

Surgeons train to save lives with 3D printing

Wednesday 23 May 2018Quick Read

A team at Christchurch Hospital is 3D printing models of babies' chests to train surgeons for a life-saving procedure.... read more about Surgeons train to save lives with 3D printing»

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Media release

Christchurch Hospital’s main entrance reopened with a temporary container entrance

Tuesday 9 February 2016Quick Read

Christchurch Hospital's main entrance is now open with entry via a temporary shipping container ‘tunnel' to allow... read more about Christchurch Hospital’s main entrance reopened with a temporary container entrance»

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Media release

Christchurch Hospital’s main entrance closed

Friday 5 February 2016Quick Read

​Christchurch Hospital's main entrance and drop-off zone is closed until further notice because of the potential risk... read more about Christchurch Hospital’s main entrance closed»

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Media release

Canterbury DHB on track to deliver more surgery

Sunday 10 May 2015Quick Read

New hospital facilities will give Canterbury DHB the capacity to perform an extra 6000 surgeries and procedures a year... read more about Canterbury DHB on track to deliver more surgery»

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Page last updated: 1 November 2021

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