VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Christchurch Hospital

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38 news items.

Featured – Media release

Construction begins on third tower for the Waipapa Building at Christchurch Hospital

Friday 14 April 2023Quick Read

Construction has begun on new inpatient wards at Christchurch Hospital, a key milestone for the Waipapa Building... read more about Construction begins on third tower for the Waipapa Building at Christchurch Hospital»

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Featured – Media release

Canterbury DHB makes changes to visiting hours

Wednesday 22 September 2021Quick Read

  Christchurch Hospital is changing its visiting hours effective from tomorrow, Thursday 23 September. Members of the... read more about Canterbury DHB makes changes to visiting hours»

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Featured – Media release

Canterbury DHB makes changes to visiting at its facilities under Delta Alert Level 2

Tuesday 7 September 2021

  Please attribute comment to Dr Helen Skinner, Canterbury DHB Emergency Coordination Centre (ECC) Controller:... read more about Canterbury DHB makes changes to visiting at its facilities under Delta Alert Level 2»

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Featured – Media release

COVID-19 Alert Level 3 – access to healthcare and visitor restrictions in Canterbury

Tuesday 31 August 2021

  Under COVID-19 Alert Level 3, visitor access to all Canterbury DHB health facilities remains restricted to enable... read more about COVID-19 Alert Level 3 – access to healthcare and visitor restrictions in Canterbury»

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Featured – Media release

Accessing healthcare in Canterbury under COVID-19 Alert Level 4 restrictions

Wednesday 18 August 2021Quick Read

General Practices, community pharmacies and Urgent Care Centres are all open but they will have some additional... read more about Accessing healthcare in Canterbury under COVID-19 Alert Level 4 restrictions»

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Featured – Media release

Care still available for patients with acute eye conditions, eye injection appointments still going ahead

Wednesday 18 August 2021Quick Read

Canterbury DHB is advising people with acute ophthalmology (eye) conditions to still seek the care they need. In... read more about Care still available for patients with acute eye conditions, eye injection appointments still going ahead»

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Featured – Media release

Information for visitors and patients

Wednesday 18 August 2021

Canterbury DHB will reinstate its no-visitor policy across all facilities from 11:59 tonight (Tuesday 17 August 2021)... read more about Information for visitors and patients»

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Featured – Media release

Waipapa’s new theatres all up and running

Monday 23 November 2020Quick Read

Canterbury DHB’s new operating theatres in Waipapa, Christchurch Hospital have begun to be used as patients start to... read more about Waipapa’s new theatres all up and running»

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Featured – Media release

Children’s day out – Child Health wards make the move to Waipapa

Thursday 19 November 2020Quick Read

It was children's day out today as our Child Health wards and services, now known collectively as ‘Matatiki’, moved... read more about Children’s day out – Child Health wards make the move to Waipapa»

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Featured – Media release

Good deed leads to new ED

Wednesday 18 November 2020Quick Read

Christchurch Hospital’s Emergency Department relocated to its new location in the Waipapa building today and started... read more about Good deed leads to new ED»

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Featured – Media release

Waipapa’s café and retail store to open to the public tomorrow

Tuesday 17 November 2020Quick Read

Fresh, locally sourced food, premium coffee and tea, thoughtful gifts and more. That’s a selection of what people can... read more about Waipapa’s café and retail store to open to the public tomorrow»

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Featured – Media release

Keep ED for emergencies only as moving day is tomorrow

Tuesday 17 November 2020Quick Read

“Keep the Emergency Department for emergencies only” is the message from clinicians as the Canterbury DHB prepares... read more about Keep ED for emergencies only as moving day is tomorrow»

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Featured – Media release

First patients make the move to Waipapa

Monday 16 November 2020Quick Read

The first relocation of patients from existing wards at Christchurch Hospital over to the brand new Waipapa building... read more about First patients make the move to Waipapa»

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Featured – Media release

New name gifted for Christchurch Hospital Hagley – welcome to Waipapa

Monday 2 November 2020Quick Read

To be attributed to Canterbury DHB Board Chair, Sir John Hansen: I am delighted to be able to share with you the new... read more about New name gifted for Christchurch Hospital Hagley – welcome to Waipapa»

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Featured – Media release

Canterbury DHB makes changes to visiting at its facilities under Alert Level 1

Wednesday 23 September 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Chief Medical Officer, Canterbury DHB: Following New Zealand (apart... read more about Canterbury DHB makes changes to visiting at its facilities under Alert Level 1»

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Featured – Media release

Canterbury DHB welcomes parking announcement

Friday 11 September 2020Quick Read

Canterbury DHB is welcoming Minister for Greater Christchurch Regeneration Hon Dr Megan Woods and Minister of Health... read more about Canterbury DHB welcomes parking announcement»

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Featured – Media release

Bring your own mask when visiting the hospital

Tuesday 18 August 2020Quick Read

Canterbury DHB is reminding people to wear a mask when visiting a hospital or health centre while the region is under... read more about Bring your own mask when visiting the hospital»

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Featured – Media release

Canterbury DHB makes changes to visiting at its facilities under Alert Level 2

Friday 14 August 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Chief Medical Officer, Canterbury DHB: Following New Zealand (apart... read more about Canterbury DHB makes changes to visiting at its facilities under Alert Level 2»

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Featured – Media release

Heading to Hospital? From 24 August, Canterbury DHB’s Hospital Shuttle is changing location

Thursday 13 August 2020Quick Read

Canterbury DHB’s popular Hospital Shuttle, which has carried more than one and a quarter million passengers since it... read more about Heading to Hospital? From 24 August, Canterbury DHB’s Hospital Shuttle is changing location»

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Featured – Media release

Updated visitor guidance under COVID-19 Alert Level 1 for Canterbury DHB facilities

Friday 19 June 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Chief Medical Officer, Canterbury DHB: Under Alert Level 1 Canterbury... read more about Updated visitor guidance under COVID-19 Alert Level 1 for Canterbury DHB facilities»

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Featured – Media release

Canterbury DHB makes changes to visiting at its hospitals and health centres under Alert Level 2

Friday 15 May 2020Quick Read

Please attribute comment to Dr Sue Nightingale, Incident Controller, Canterbury DHB Emergency Coordination Centre... read more about Canterbury DHB makes changes to visiting at its hospitals and health centres under Alert Level 2»

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Featured – Media release

Changes to Burwood Hospital visiting

Wednesday 6 May 2020Quick Read

Following Monday’s relocation of residents from Burwood Hospital back to their home at Rosewood Rest Home & Hospital,... read more about Changes to Burwood Hospital visiting»

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Featured – Media release

Updated visitor guidance under COVID-19 Alert Level 3 for Canterbury DHB facilities

Wednesday 29 April 2020Quick Read

As we settle into Alert Level 3, sticking to our bubble and staying home unless you need to go out is still our best... read more about Updated visitor guidance under COVID-19 Alert Level 3 for Canterbury DHB facilities»

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Featured – Media release

COVID-19 Alert Level Four – Updated hospital and clinic visitor policy

Thursday 26 March 2020Quick Read

Canterbury and West Coast DHBs Chief Executive David Meates has today announced further significant changes to the... read more about COVID-19 Alert Level Four – Updated hospital and clinic visitor policy»

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Featured – Media release

Canterbury DHB postpones non-urgent surgeries and non-urgent outpatient appointments, to focus on the COVID-19 response

Tuesday 24 March 2020Quick Read

In light of the Prime Minister’s announcement yesterday afternoon (Monday 23 March) that we have escalated to... read more about Canterbury DHB postpones non-urgent surgeries and non-urgent outpatient appointments, to focus on the COVID-19 response»

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Featured – Media release

Temporary changes to limit visitor numbers at Canterbury DHB facilities

Friday 20 March 2020

Canterbury DHB Chief Medical Officer Dr Sue Nightingale today announced significant temporary changes to the DHB’s... read more about Temporary changes to limit visitor numbers at Canterbury DHB facilities»

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Featured – Media release

You can help take the pressure off an especially busy Christchurch Hospital

Wednesday 29 May 2019Quick Read

With winter illnesses like coughs and colds already on the rise and a spell of colder weather forecast, Canterbury... read more about You can help take the pressure off an especially busy Christchurch Hospital»

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Media release

Festive fare for patients on Christmas Day

Monday 24 December 2018Quick Read

If you thought planning and cooking a Christmas meal for the whanau was a big undertaking, spare a thought for... read more about Festive fare for patients on Christmas Day»

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Media release

Hospital Shuttle Marks One Million Passengers

Friday 7 December 2018Quick Read

Canterbury DHB’s hospital shuttle marks a significant milestone this week. The shuttle service has helped one million... read more about Hospital Shuttle Marks One Million Passengers»

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Media release

Warning over synthetic cannabis – ten admitted to Christchurch Hospital

Friday 21 September 2018Quick Read

Christchurch Hospital's Emergency Department has seen a number of people suffering from probable severe synthetic... read more about Warning over synthetic cannabis – ten admitted to Christchurch Hospital»

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Media release

The Countdown Kids Hospital Appeal has begun

Monday 6 August 2018Quick Read

The Countdown Kids Hospital Appeal kicks off today and will run until the end of October. The nationwide appeal is in... read more about The Countdown Kids Hospital Appeal has begun»

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Media release

Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated

Wednesday 20 June 2018Quick Read

Canterbury District Health Board's popular hospital shuttle service for patients and hospital visitors ​has... read more about Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated»

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Media release

Celo the safe-snapping app

Thursday 24 May 2018Quick Read

Medical staff can't just use Snapchat or WhatsApp when they want to send private information to another professional,... read more about Celo the safe-snapping app»

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Media release

Shorter stays and happier staff with Cortex app

Thursday 24 May 2018

Christchurch Hospital staff are calling for wider use of a “phenomenal” app that reduces hassle and... read more about Shorter stays and happier staff with Cortex app»

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Media release

Surgeons train to save lives with 3D printing

Wednesday 23 May 2018Quick Read

A team at Christchurch Hospital is 3D printing models of babies' chests to train surgeons for a life-saving procedure.... read more about Surgeons train to save lives with 3D printing»

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Media release

Christchurch Hospital’s main entrance reopened with a temporary container entrance

Tuesday 9 February 2016Quick Read

Christchurch Hospital's main entrance is now open with entry via a temporary shipping container ‘tunnel' to allow... read more about Christchurch Hospital’s main entrance reopened with a temporary container entrance»

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Media release

Christchurch Hospital’s main entrance closed

Friday 5 February 2016Quick Read

​Christchurch Hospital's main entrance and drop-off zone is closed until further notice because of the potential risk... read more about Christchurch Hospital’s main entrance closed»

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Media release

Canterbury DHB on track to deliver more surgery

Sunday 10 May 2015Quick Read

New hospital facilities will give Canterbury DHB the capacity to perform an extra 6000 surgeries and procedures a year... read more about Canterbury DHB on track to deliver more surgery»

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Showing 1-38 of 38 results, page 1 of 1.

Page last updated: 14 June 2023

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