ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Christchurch Hospital

37 news items.

Media release

Festive fare for patients on Christmas Day

Monday 24 December 2018Quick Read

If you thought planning and cooking a Christmas meal for the whanau was a big undertaking, spare a thought for... read more about Festive fare for patients on Christmas Day»

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Media release

Hospital Shuttle Marks One Million Passengers

Friday 7 December 2018Quick Read

Canterbury DHB’s hospital shuttle marks a significant milestone this week. The shuttle service has helped one million... read more about Hospital Shuttle Marks One Million Passengers»

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Media release

Warning over synthetic cannabis – ten admitted to Christchurch Hospital

Friday 21 September 2018Quick Read

Christchurch Hospital's Emergency Department has seen a number of people suffering from probable severe synthetic... read more about Warning over synthetic cannabis – ten admitted to Christchurch Hospital»

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Media release

The Countdown Kids Hospital Appeal has begun

Monday 6 August 2018Quick Read

The Countdown Kids Hospital Appeal kicks off today and will run until the end of October. The nationwide appeal is in... read more about The Countdown Kids Hospital Appeal has begun»

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Media release

Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated

Wednesday 20 June 2018Quick Read

Canterbury District Health Board's popular hospital shuttle service for patients and hospital visitors ​has... read more about Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated»

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Media release

Celo the safe-snapping app

Thursday 24 May 2018Quick Read

Medical staff can't just use Snapchat or WhatsApp when they want to send private information to another professional,... read more about Celo the safe-snapping app»

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Media release

Shorter stays and happier staff with Cortex app

Thursday 24 May 2018

Christchurch Hospital staff are calling for wider use of a “phenomenal” app that reduces hassle and... read more about Shorter stays and happier staff with Cortex app»

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Media release

Surgeons train to save lives with 3D printing

Wednesday 23 May 2018Quick Read

A team at Christchurch Hospital is 3D printing models of babies' chests to train surgeons for a life-saving procedure.... read more about Surgeons train to save lives with 3D printing»

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Media release

Christchurch Hospital’s main entrance reopened with a temporary container entrance

Tuesday 9 February 2016Quick Read

Christchurch Hospital's main entrance is now open with entry via a temporary shipping container ‘tunnel' to allow... read more about Christchurch Hospital’s main entrance reopened with a temporary container entrance»

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Media release

Christchurch Hospital’s main entrance closed

Friday 5 February 2016Quick Read

​Christchurch Hospital's main entrance and drop-off zone is closed until further notice because of the potential risk... read more about Christchurch Hospital’s main entrance closed»

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Media release

Canterbury DHB on track to deliver more surgery

Sunday 10 May 2015Quick Read

New hospital facilities will give Canterbury DHB the capacity to perform an extra 6000 surgeries and procedures a year... read more about Canterbury DHB on track to deliver more surgery»

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Page last updated: 1 November 2021

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