VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Emergency Department

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8 news items.

Featured – Media release

Christchurch’s Emergency Department and Urgent Care Clinics will be stretched into early next week

Wednesday 28 September 2022

The Emergency Department and Canterbury’s Urgent Care facilities are currently under significant pressure says Norma... read more about Christchurch’s Emergency Department and Urgent Care Clinics will be stretched into early next week»

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Featured – Media release

Save the Emergency Department for Emergencies

Monday 12 September 2022Quick Read

Save the Emergency Department for Emergencies People in Canterbury are being reminded to save ED for emergencies, due... read more about Save the Emergency Department for Emergencies»

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Featured – Media release

Help us help you, by going to the right place for your health care needs

Friday 1 July 2022

Help us help you, by going to the right place for your health care needs Multiple winter illnesses continue to place... read more about Help us help you, by going to the right place for your health care needs»

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Featured – Media release

Multiple winter illnesses placing pressure on health system; more than 155,000 COVID-19 cases recorded in Canterbury

Tuesday 7 June 2022Quick Read

Canterbury has now recorded more than 155,000 cases of COVID-19 since the pandemic began, with almost 1000 new cases... read more about Multiple winter illnesses placing pressure on health system; more than 155,000 COVID-19 cases recorded in Canterbury»

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Featured – Media release

“Keep the Emergency Department for emergencies only” is the message from clinicians as we head into winter.

Monday 30 May 2022

“Keep the Emergency Department for emergencies only” is the message from clinicians as we head into winter.... read more about “Keep the Emergency Department for emergencies only” is the message from clinicians as we head into winter.»

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Featured – Media release

Canterbury DHB wins international healthcare award

Tuesday 24 November 2020Quick Read

Canterbury health teams have been recognised in the prestigious international UNIVANTS of Healthcare Excellence Awards... read more about Canterbury DHB wins international healthcare award»

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Media release

Warning over synthetic cannabis – ten admitted to Christchurch Hospital

Friday 21 September 2018Quick Read

Christchurch Hospital's Emergency Department has seen a number of people suffering from probable severe synthetic... read more about Warning over synthetic cannabis – ten admitted to Christchurch Hospital»

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Media release

Measles warning issued in Christchurch

Tuesday 4 September 2018Quick Read

The Canterbury District Health Board's Community and Public Health team has issued a measles warning after a man who... read more about Measles warning issued in Christchurch»

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Showing 1-8 of 8 results, page 1 of 1.

Page last updated: 6 December 2022

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