ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Flu

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8 news items.

Featured – Canterbury DHB News

100,000 Cantabrians have received their flu jabs so far this flu season

Thursday 19 May 2022Quick Read

Getting a flu jab is your best defence against influenza and 100,000 Cantabrians have now received theirs. If you... read more about 100,000 Cantabrians have received their flu jabs so far this flu season»

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Featured – Canterbury DHB News

Influenza vaccinations now available

Monday 4 April 2022Quick Read

There may be higher rates of influenza in New Zealand this winter with our borders reopening. Influenza can cause... read more about Influenza vaccinations now available»

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Featured – Media release

Cantabrians urged to look after themselves as flu season hits region hard this year

Wednesday 3 July 2019Quick Read

Canterbury is continuing to experience a significant wave of influenza, with 455 hospitalisations relating to... read more about Cantabrians urged to look after themselves as flu season hits region hard this year»

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Media release

Health advice for anyone coming down with winter bugs

Friday 10 August 2018Quick Read

If you're feeling under the weather it's important to seek health advice sooner rather than later – don't wait for... read more about Health advice for anyone coming down with winter bugs»

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Media release

It’s not too late to protect yourself against the flu

Tuesday 17 July 2018Quick Read

More than a third of Cantabrians have had their flu immunisation already this winter and there's still time for the... read more about It’s not too late to protect yourself against the flu»

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Media release

Free flu shots for under 18s in Kaikoura and Hurunui

Thursday 19 April 2018Quick Read

Families in the Hurunui and Kaikōura districts can once again ensure their children have the best protection available... read more about Free flu shots for under 18s in Kaikoura and Hurunui»

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Media release

Immunisation Week 2017: Make sure your teens are protected

Monday 1 May 2017Quick Read

Today marks the start of Immunisation Week (1-7 May) and Canterbury DHB is reminding parents to ensure their older... read more about Immunisation Week 2017: Make sure your teens are protected»

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Media release

Look after yourself this Easter and school holidays

Tuesday 31 March 2015Quick Read

Cantabrians are reminded to look after themselves this Easter and school holidays by taking a few easy steps to stay... read more about Look after yourself this Easter and school holidays»

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Page last updated: 19 May 2022

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