VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

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9 news items.

Featured – Media release

Unless it’s an emergency, expect delays at Christchurch Hospital’s Emergency Department this weekend

Friday 18 November 2022Quick Read

  Due to medical staff shortages, there may be longer wait times than usual for people seeking less urgent care at... read more about Unless it’s an emergency, expect delays at Christchurch Hospital’s Emergency Department this weekend»

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Featured – Media release

Healthcare information for Labour Weekend in Canterbury

Thursday 20 October 2022Quick Read

With the long weekend in our sights, Cantabrians are being encouraged to be prepared for their health care needs over... read more about Healthcare information for Labour Weekend in Canterbury»

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Featured – Media release

Care around the clock available to Cantabrians wherever they go this summer

Wednesday 16 December 2020Quick Read

This summer, wherever your holidays take you around New Zealand, remember that you can still get free health advice... read more about Care around the clock available to Cantabrians wherever they go this summer»

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Featured – Media release

Canterbury DHB wins international healthcare award

Tuesday 24 November 2020Quick Read

Canterbury health teams have been recognised in the prestigious international UNIVANTS of Healthcare Excellence Awards... read more about Canterbury DHB wins international healthcare award»

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Featured – Media release

Care around the clock continues over the summer holidays

Monday 16 December 2019Quick Read

This summer, wherever your holidays take you around New Zealand, remember that you can still get free health advice... read more about Care around the clock continues over the summer holidays»

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Media release

Care around the clock to continue throughout junior doctors’ strike

Monday 14 January 2019Quick Read

To be attributed to: Michael Frampton, Chief People Officer, Canterbury DHB With the New Zealand Resident Doctors’... read more about Care around the clock to continue throughout junior doctors’ strike»

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Media release

Canterbury DHB sets up 0800 number for people to check if their planned surgery or outpatient appointment is affected by the junior doctors’ strike action on the 15th and 16th January

Thursday 10 January 2019Quick Read

Please attribute to Michael Frampton, Chief People Officer, Canterbury DHB People who have surgery or an outpatient... read more about Canterbury DHB sets up 0800 number for people to check if their planned surgery or outpatient appointment is affected by the junior doctors’ strike action on the 15th and 16th January»

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Media release

Planned junior doctor’s strike will affect some surgery and outpatients clinics planned for next Tuesday 15th and Wednesday 16th of January

Tuesday 8 January 2019Quick Read

Members of the New Zealand Resident Doctors’ Association are planning to strike for 48 hours from 7am on Tuesday... read more about Planned junior doctor’s strike will affect some surgery and outpatients clinics planned for next Tuesday 15th and Wednesday 16th of January»

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Media release

Care around the clock continues over the holidays

Friday 21 December 2018Quick Read

This summer, wherever your holidays take you around New Zealand, remember that you can still get free health advice... read more about Care around the clock continues over the holidays»

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Page last updated: 18 November 2022

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