VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

NZNO Strike

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4 news items.

Featured – Media release

Contingency Planning at Canterbury and West Coast DHBs for the 9 June NZNO strike well underway

Friday 28 May 2021Quick Read

Having received an official strike notice in mid-May confirming that New Zealand Nurses’ Organisation nurses,... read more about Contingency Planning at Canterbury and West Coast DHBs for the 9 June NZNO strike well underway»

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Te Whatu Ora Waitaha Canterbury News

A visit to whānau in hospital people would be especially welcome during the nurses’ strike

Tuesday 8 June 2021Quick Read

  Executive Director of Nursing for Canterbury DHB, Becky Hickmott says  “If you have a family member or... read more about A visit to whānau in hospital people would be especially welcome during the nurses’ strike»

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Te Whatu Ora Waitaha Canterbury News

Contingency plans in place for NZNO strike at Canterbury & West Coast DHBs

Monday 7 June 2021Quick Read

Following confirmation today that the New Zealand Nurses’ Organisation (NZNO) strike will go ahead as planned from... read more about Contingency plans in place for NZNO strike at Canterbury & West Coast DHBs»

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Te Whatu Ora Waitaha Canterbury News

Nurses, midwives and healthcare workers’ strike, June 9 2021

Friday 28 May 2021Quick Read

Canterbury DHB is preparing for a nurses, midwives and healthcare assistants’ strike from 11am to 7pm on Wednesday... read more about Nurses, midwives and healthcare workers’ strike, June 9 2021»

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Showing 1-4 of 4 results, page 1 of 1.

Page last updated: 12 December 2022

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