VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Smokefree

10 news items.

Media release

Popular Christchurch eatery joins the Fresh Air Project

Thursday 13 December 2018Quick Read

Fush eatery in Wigram is the latest venue to go smokefree as part of the Fresh Air Project, a collaboration between the... read more about Popular Christchurch eatery joins the Fresh Air Project»

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Media release

Never too old to make a change for the better

Wednesday 30 May 2018Quick Read

Herewini Banks was 74 years old when she gave up smoking. She remembers the exact date and time she quit – 4.30pm... read more about Never too old to make a change for the better»

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Media release

Cantabs welcome fresh air at outdoor venues

Friday 2 June 2017Quick Read

The results are in and they show Cantabrians are excited about smokefree venues. Even better, people are actively... read more about Cantabs welcome fresh air at outdoor venues»

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Media release

Smokefree people in smokefree places

Tuesday 30 May 2017Quick Read

Canterbury District Health Board is partnering with new stop smoking service Te Hā – Waitaha to encourage people to... read more about Smokefree people in smokefree places»

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Media release

Call to action to quit

Monday 30 May 2016Quick Read

Canterbury smokers are being called to action to quit for the sake of their family and protect them from the dangers of... read more about Call to action to quit»

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Media release

Support for Smokefree spaces extension

Friday 5 June 2015Quick Read

Canterbury District Health Board has congratulated the Christchurch City Council for its move to increase the number of... read more about Support for Smokefree spaces extension»

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Media release

Celebrating World Smokefree Day in Canterbury

Friday 29 May 2015Quick Read

Cantabrian's are being encouraged to use World Smokefree Day on Sunday (May 31, 2015) to think about how they can... read more about Celebrating World Smokefree Day in Canterbury»

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Media release

Integration drives Canterbury Health System’s performance

Tuesday 26 May 2015Quick Read

Integration efforts across the Canterbury Health System remain pivotal to Canterbury District Health Board's... read more about Integration drives Canterbury Health System’s performance»

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Media release

Tobacco sales to under 18s disappoint

Thursday 5 February 2015Quick Read

The Canterbury District Health Board is disappointed three retailers sold cigarettes to underage volunteers last month.... read more about Tobacco sales to under 18s disappoint»

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Showing 1-10 of 10 results, page 1 of 1.

Page last updated: 19 October 2022

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