VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Strike

21 news items.

Media release

Care around the clock to continue throughout junior doctors’ strike

Monday 25 February 2019Quick Read

To be attributed to: Michael Frampton, Chief People Officer, Canterbury DHB With the New Zealand Resident Doctors’... read more about Care around the clock to continue throughout junior doctors’ strike»

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Media release

Care around the clock to continue throughout junior doctors’ and midwives strikes

Monday 11 February 2019Quick Read

Please attribute comments to Michael Frampton, Chief People Officer, Canterbury DHB With the New Zealand Resident... read more about Care around the clock to continue throughout junior doctors’ and midwives strikes»

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Media release

Care around the clock to continue throughout junior doctors’ strike

Tuesday 29 January 2019Quick Read

To be attributed to: Paul Lamb, Acting Chief People Officer, Canterbury DHB With the New Zealand Resident Doctors’... read more about Care around the clock to continue throughout junior doctors’ strike»

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Media release

Care around the clock to continue throughout junior doctors’ strike

Monday 14 January 2019Quick Read

To be attributed to: Michael Frampton, Chief People Officer, Canterbury DHB With the New Zealand Resident Doctors’... read more about Care around the clock to continue throughout junior doctors’ strike»

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Media release

Canterbury DHB prepared for second strike planned for next week by members of the RDA

Friday 13 January 2017Quick Read

Members of the New Zealand Resident Doctors' Association (RDA) will go on strike from 7am on Tuesday 17 until 8am on... read more about Canterbury DHB prepared for second strike planned for next week by members of the RDA»

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Media release

Canterbury Health System preparing for second planned strike by members of the RDA

Thursday 10 November 2016Quick Read

Like all District Health Boards, Canterbury DHB is in the early stages of contingency planning with the focus on... read more about Canterbury Health System preparing for second planned strike by members of the RDA»

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Showing 1-21 of 21 results, page 1 of 1.

Page last updated: 16 June 2022

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