ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

HealthTech Challenge aims to confirm Christchurch as centre for health Innovation

Tuesday 30 June 2020Te Whatu Ora Waitaha Canterbury News3 minutes to read

Is yours the next great innovative HealthTech idea or solution?


Challenge aims to confirm Christchurch as NZ’s centre of health innovation 

Ōtautahi Christchurch aims to become the home of health tech innovation in New Zealand with the HealthTech Supernode Challenge, opening Monday 29 June.

With a total prize pool across multiple categories valued at over $340,000, there are plenty of reasons to enter the HealthTech Supernode Challenge. This includes entry into a virtual pre-accelerator programme, the potential for startup investment, a Canterbury District Health Board validation contract, and an exclusive invitation to a further startup incubator programme.  

Most importantly, all Challenge finalists will receive extensive profile, new networks and exposure to one of NZ’s most prolific health innovation ecosystems.  

The nationwide challenge, sponsored by ChristchurchNZ, is open to anyone with a healthtech innovation or idea – from students and startups to researchers, and healthcare professionals. 

The aim of the Challenge is to identify and generate commercially viable solutions that address real healthcare problems focusing on the Aged Care sector and Rural New Zealand. There is also an Open category to ensure no innovation is left uncovered.

Applications opened 29 June 2020 and will close on 16 August, with finalists announced 19 August. Anyone in New Zealand can apply.  Visit healthtechchallenge.co.nz for more information.

Up to 20 finalists will embark on an intensive, six-week virtual pre-accelerator programme to support teams through a market validation process that will rigorously test their idea.

The top finalists emerging from the pre-accelerator will present to a panel of experts at a Demo Night, to be held on 22 October at Manawa, in the heart of Te Papa Hauora Christchurch Health Precinct. Judges include Microbiologist and Media Commentator, Dr. Siouxsie Wiles and Ian Town, New Zealand’s Chief Science Advisor at the Ministry of Health. 

The HealthTech Supernode Challenge is delivered by the Ministry of Awesome and the University of Canterbury’s Centre for Entrepreneurship with support from ChristchurchNZ, KiwiNet, and Ryman Healthcare. 

Healthtech is a growth sector for Christchurch and an area of existing strength, with the city looking for opportunities to continue to attract and grow talent, business and innovation.

Joanna Norris CEO ChristchurchNZ said there is no city better placed than Christchurch to host the Challenge.

“Ōtautahi Christchurch is home to Te Papa Hauora, a world-class Health Precinct which integrates research and innovation with education and community wellbeing, pair this with the talent coming out of the tertiaries and a thriving tech ecosystem and we’ve got the perfect testbed to challenge the status quo and find new ways to address the biggest health issues facing the globe.

I have no doubt we’ll see some very competitive submissions coming through with the potential to drive the city’s economic recovery and create new high-value jobs.’’

ENDS

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Page last updated: 30 June 2020

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