VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Cantabrians urged to get tested after notification of COVID-19 case

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Wednesday 17 November 2021Media release4 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Cantabs are being urged to seek a COVID-19 test after the notification of a case in the region today

Please attribute comment to Dr Helen Skinner, Senior Responsible Officer for the COVID-19 response, Canterbury DHB:

With the Ministry of Health confirming a case of COVID-19 in Christchurch today, Cantabrians who are experiencing any COVID-19 symptoms are being urged to get tested.

People can be tested at their General Practice (you need to call before you turn up for a test) or at a community-based testing centre (CBTC).

You don’t need a referral to attend a CBTC. You can drive-up or walk-in. Testing is free, unless you require a test for travel overseas.

The CBTCs currently operating in Canterbury are:

  • Orchard Road CBTC (near Airport), 174 Orchard Road, Christchurch. Open 9am-4pm (or later if demand requires), 7 days a week.
  • Whānau Ora Community Clinic CBTC, 250 Pages Road, Wainoni, Christchurch. Open 9am-3:30pm (or later if demand requires), 7 days a week.
  • Ashburton Hospital site CBTC – 28 Elizabeth Street, Ashburton hospital site. Open 10am-2pm every Tuesday, Thursday and Saturday. *Note: please enter via Driveway D, not the main entrance to the hospital. While this is a Drive In testing facility, and people arriving in cars is preferred, walk-ins can be accommodated.  

We have increased capacity at our testing centres, with additional staff brought on board. Our Orchard Road site will remain open later if needed, to respond to demand.

People can check if their GP can provide COVID-19 testing by calling them or via the Healthpoint website: https://www.healthpoint.co.nz/covid-19/canterbury/.  

Please get tested if you visited a location of interest or have cold and flu symptoms.

Full details of testing options in Canterbury can be found here: https://www.cdhb.health.nz/your-health/canterbury-dhb-covid-19-information/#4

 

Accessing Health Services

Unless you have been contacted by phone to advise that your planned (elective) surgery or outpatient appointment is postponed, please assume it is going ahead and turn up to your appointment.

Masks or face coverings must be worn at all times at Canterbury DHB sites and will be provided if people don’t have them. Hand sanitiser stations are visible and must also be used.

Please scan in using the QR code, wherever you go using the government’s COVID-19 Tracer App, and ensure Bluetooth is turned on within the app – this means you’ll receive alerts if you’ve been exposed to a case.

Current visitor restrictions for DHB facilities can be found here. Restrictions are in place because reducing the number of people entering our hospitals reduces the opportunities of infection spreading, helping protect vulnerable patients and our staff. Most importantly, please don’t come visiting if you feel unwell.

We continue to treat everyone who presents at our facilities needing healthcare, regardless of their immunisation status.

 

Vaccinations

This is a timely reminder of how easily COVID-19 can spread. Our best defence against the virus is to have as many people as possible in our community vaccinated.

It’s important that we continue to improve vaccination coverage across Canterbury, as high vaccination rates will help protect our communities and keep people safe.

94 percent of our eligible population has now received at least one dose and 83 percent are fully vaccinated. We’re urging anyone yet to receive their vaccinations to get vaccinated to protect themselves and their whanau and our community.  

A full list of clinics, including multiple walk-in options, can be found here: https://vaccinatecanterburywestcoast.nz/covid-19-vaccination-clinics-in-christchurch-canterbury-west-coast/.  

Our drive through vaccination clinic at Christchurch Arena in Addington is open until 7.30pm every weeknight, and there’s a pop-up vaccination event at the New World Ferry Road car park Thursday and Friday this week from midday-6.30pm.

There are currently 100+ community vaccination clinics open throughout Canterbury, many open weekends and late nights. You do not need to book for most of them. If you prefer a fixed time, you can book your vaccination at www.bookmyvaccine.covid19.health.nz or call 0800 28 29 26.

The more of us who are fully vaccinated, the more protection we will have against COVID-19, and the more freedom this gives us.

ENDS

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Page last updated: 27 February 2024

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