VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

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Copyright

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The permission to reproduce Crown copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

© Crown copyright 2023

Disclaimer

This site is for information only. The information provided does not in ANY way represent medical care or attention. We recommend that you seek the advice of your doctor if you have any queries or questions. The information contained on this website is derived from a number of sources. While Te Whatu OraHealth New Zealand Waitaha Canterbury has taken all reasonable steps to ensure that all information is from reliable and reputable sources and is accurate, it accepts no liability or responsibility for any acts or omissions, done or omitted in reliance in whole or in part, on the information. The Te Whatu OraHealth New Zealand Waitaha Canterbury accepts no responsibility for the manner in which this information is subsequently used.

Content Disclaimer

Te Whatu OraHealth New Zealand Waitaha Canterbury is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. Te Whatu OraHealth New Zealand Waitaha Canterbury cannot guarantee that these links will work all of the time and the Te Whatu Ora Waitaha Canterbury has no control over availability of the linked pages or documents.

Product or Commercial Disclaimer

Any reference to a particular product or commercial website in this document is to be taken as an example only and does not constitute an endorsement by the Te Whatu OraHealth New Zealand Waitaha Canterbury.​

Privacy

This is how we deal with information about your visit to our website.

Information collected and stored automatically

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  1. The Internet domain (for example, “www.acompany.co.nz” if you use a private Internet access account, or “www.youruniversity.ac.nz” if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  2. The type of browser and operating system used to access our site;
  3. The date and time you access our site;
  4. The pages you visit; and
  5. If you linked to or visited the Te Whatu OraHealth New Zealand Waitaha Canterbury website from another website, the address of that website.

We use this information to help us make the Te Whatu OraHealth New Zealand Waitaha Canterbury site more useful to visitors – to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.

If you send us personal information

If you choose to provide us with personal information – by filling out a form with your personal information and submitting it to us through the website – we use that information to respond to your message and to help us get you the information you have requested.

We only share the information you give us with another organisation if your inquiry relates directly to that organisation, or as otherwise required by law.

We do not create individual profiles with the information you provide or give it to any private organisations.

In some instances your data is stored by external secure online service providers. 

Te Whatu OraHealth New Zealand Waitaha Canterbury does not collect information for commercial marketing.

Website security

For website security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorised attempts to upload or change information, or otherwise cause damage.

Except for authorised law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes.

Unauthorised attempts to upload information or change information on this service are strictly prohibited and may be punishable.

Links to other websites

Te Whatu OraHealth New Zealand Waitaha Canterbury website has links to government agencies, health organisations, and in some cases to private organisations. Once you link to another site, you are subject to the privacy and security policies of the new site. Te Whatu Ora Waitaha Canterbury does not have control over the policies or content of government or private sites outside of Te Whatu OraHealth New Zealand Waitaha Canterbury which we link to for public convenience.

Page last updated: 20 July 2023

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