VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

CEO Update – Monday 30 March 2020

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  3. CEO Update – Monday 30 March 2020

Monday 30 March 2020Waitaha Canterbury Pānui2 minutes to read

In this edition of the CEO Update…

CEO David Meates announces that Christchurch Hospital Hagley was blessed last week – and attendees took care to ensure proper physical distancing throughout! He also gives special thanks to those who are working during the Nationwide Level 4 Alert Lockdown period to get the Intensive Care Unit finished. David reflects on the first death attributed to COVID-19 on the West Coast yesterday. He expresses his condolences, and thanks the staff who helped her during her time in care.

This issue also looks at the how a Nephrology Pharmacist, inspired by their own artistry, is encouraging staff to use the lockdown to get creative and pursue activities like drawing, painting, jewelry-making or taking photos; how two Christchurch Women’s Hospital registrars came up with an easy-to-remember video (set to the tune of Stayin' Alive by the Bee Gees) on how staff can safely put on and take off personal protective equipment; details the arrival of two donated incubators to a wildlife centre in New South Wales, where they are now being used to incubate wildlife injured in the bushfires; and much more.

You can read the Canterbury DHB CEO Update in two different formats:

View on issuu.com Download PDF (5MB)

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Page last updated: 9 April 2020

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