VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

CEO Update – Monday 4 April 2022

Monday 4 April 2022Waitaha Canterbury Pānui2 minutes to read

CEO Update - Monday 4 April 2022In this edition of the CEO Update

It’s anticipated that after two years of closed borders and very little flu, this year’s flu season could affect large numbers of people.

Peter says he can understand that there may be a feeling of vaccine fatigue, but this single jab is vitally important to protect us all. Canterbury DHB staff can begin receiving their free flu vaccinations from tomorrow with roaming vaccinators on the wards and at clinics. No appointment needed.

Peter also talks about a fantastic new initiative to help keep patients connected with their friends and whanau; he thanks our partners across the Canterbury Health System for their incredible expertise and mahi which has made such a difference to the care of people with COVID-19 and reminds us to think of our Muslim colleagues who have just started the holy month of Ramadan, a special time of worship and reflection.

Also, this week, read about another of our fabulous staff members who has stepped up, and out of her comfort zone, to provide much needed cover on Christchurch Hospital’s main reception, the Return to Work team who are committed to supporting our kaimahi through recovery from COVID-19 and Etu Pasifika which is running a COVID-19 hub from its premises providing support and services to their community.

You can read the Canterbury DHB CEO Update in two different formats:

View on issuu.com Download PDF (4MB)

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Page last updated: 5 April 2022

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