VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

CEO Update – Monday 6 April 2020

Tuesday 7 April 2020Waitaha Canterbury Pānui2 minutes to read

CEO UpdateIn this edition of the CEO Update…

CEO David Meates introduces Peter Dooley – affectionately known by many as ‘2-metre Peter’ – who represents how far two metres is so you can keep that distance from other people outside of your bubble. David also acknowledges the work of the Student Volunteer Army, where students helped to do a first clean of the space to be used in Christchurch Hospital Hagley’s Intensive Care as part of the COVID-19 pandemic response. He also talks about All Right? and the Mental Health Foundation’s new national campaign, Getting Through Together – Whāia E Tātou Te Pae Tawhiti, to help New Zealanders look after their mental health and wellbeing during this COVID-19 pandemic.

This issue also covers some of measures the Chatham Islands is taking to prevent cases of COVID-19; the Medical Physics and Bioengineering Department’s work on 50 mobile personal protective equipment stands, and highlights some of the key pieces of advice from the Government’s Unite Against COVID-19 website; and much more.

You can read the Canterbury DHB CEO Update in two different formats:

View on issuu.com Download PDF (5MB)

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Page last updated: 9 April 2020

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