VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Te Whatu Ora Waitaha | Canterbury Pānui Monday 23 January 2023

Monday 23 January 2023Waitaha Canterbury Pānui2 minutes to read

In this edition of Te Whatu Ora Waitaha | Canterbury Pānui

Ngā mihi o te tau hou (Happy New Year), and welcome to the first pānui of 2023. This week, we bring in the Year of the Rabbit with some new Te Whatu Ora appointments and celebrate three recipients of New Year honours.

Also, in this edition, there is an update on Christchurch Hospital Orderly Wiremu Manahi-Holm (previously profiled in 2022) as he continues to excel in his career. The wild paediatric boat race returns, and we introduce a new ‘My slice of Kiwi heaven’ segment. We learn that our COPD (chronic obstructive pulmonary disease or mate ia tuku) hospital admissions and bed occupancy were at a record low in 2022, and Hato Hone St John has launched a new health shuttle in Christchurch.

If you were watching TV in the 90s, you might score well in this week’s quiz.

You can read the Te Whatu Ora Waitaha | Canterbury Pānui in two different formats:

View on issuu.com Download PDF (8MB)

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Page last updated: 23 January 2023

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