COVID-19
       Advice

View our COVID-19 page for general advice, where to get COVID-19 tests, and visiting guidelines for our hospital services.
See www.vaccinatecanterburywestcoast.nz for the latest information about COVID-19 vaccinations in Canterbury.

COVID-19 (Coronavirus)

Delta Level 2   We are at Delta Level 2. More information

When should I seek medical advice?

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or call your own GP team.

More information about accessing healthcare can be found on www.covid19.govt.nz

COVID-19 Information

The latest COVID-19 related health information can be found on the Ministry of Health (MoH) website www.covid19.govt.nz

On this page:

COVID-19 Vaccinations

For information about the COVID-19 vaccination rollout in Canterbury, please visit www.vaccinatecanterburywestcoast.nz

For all enquiries relating to COVID-19 vaccinations in Canterbury, please use the contact form on www.vaccinatecanterburywestcoast.nz

COVID-19 testing - updated 17 November 2021

You can be tested for COVID-19 at your General Practice or at a community based testing centre (CBTC). You should contact your GP first if you are unwell and they will likely be able to offer you testing. If this is not available you can attend a testing centre instead. You will only be tested for COVID-19 at a testing centre – they won’t do a health assessment, so it is important that if you are unwell and need to see a doctor or be assessed, you should contact your GP team as normal.

You do not need a referral to attend a CBTC testing centre. You can drive-up or walk-in. Please wear a mask when you come to any testing centre. Testing is free, unless you require a test for travel overseas (see below). 

Do you know your NHI number?
If heading to one of the testing centres, please take your NHI number with you, as it will help speed things up.

  • Your NHI or National Health Index number can be found on prescription receipts, a medicine bottle, hospital letters and your GP’s patient portal.
  • Your NHI will have 3 letters and 4 numbers eg. ABC1234
  • It’s not essential – but will save administration time if you have it with you.

Tip// A handy place to store your NHI number is in your phone contacts – useful for future reference.

COVID-19 Community Based Testing Centres in Christchurch and Canterbury

No on-demand or walk-in COVID-19 testing is being carried out at Christchurch Hospital.

Tests at a General Practice 

Please refer to the Healthpoint website for details about general practices offering COVID-19 testing and vaccinations.

Getting a COVID-19 test before travelling overseas

If you require a test before travel overseas you need to contact your General Practice or an Urgent care facility to book an appointment for this. You need to book the test within the timeframe required by the country you are travelling to (usually 3-5 days before travel) and with enough time for the result to come back (usually 48 hours). You will be charged for this test. Costs may vary. The testing centres are not able to perform travel tests because they are unable to take payment onsite.

More information about COVID-19 testing is available on the Unite Against COVID-19 website  

Visiting Canterbury DHB hospitals and health centres under Delta Alert Level 2 - updated 4 November 2021

Visitor restrictions effective from midnight Thursday 4 November

Under COVID-19 Alert Level 2 visitor access for all Canterbury DHB health facilities are restricted, but those restrictions have been eased. Please remember, limiting our interactions with others is our best defence against COVID-19. Please don’t visit the hospital if you don’t need to.

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

Exceptions for people with disabilities

Under any Alert Level where visitor restrictions are in place, an exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to permitted visitor/s.

Exemption card for face coverings

We know that some people who have a disability or health condition may not be able to wear a face covering safely or comfortably. If you cannot wear one, you can get an exemption card. Please display or show your exemption card when asked in one of our facilities. 

You can request a card from the Disabled Persons Assembly NZ by contacting them
on 04 801 9100 or at info@dpa.org.nz

Christchurch Hospital – updated 4 November 2021

Christchurch Outpatients – updated 4 November 2021

Due to the ongoing need to maintain physical distancing, support people will only be allowed in outpatients by exception. If you need a support person with you at your appointment, please call the number on your outpatient appointment letter to arrange this. Note: some outpatient appointments will continue to be carried out ‘virtually’ either over the phone, or by a video/Zoom call.

Christchurch Women’s Hospital/Rangiora Health Hub maternity/Lincoln Maternity/Ashburton Maternity – updated 4 November 2021

*Note: St Georges Maternity Unit is following the same guidelines.

Burwood Hospital – updated 4 November 2021

The visiting hours at Burwood Hospital are 11am-7pm with only one person visiting at a time for each patient.

Specialist Mental Health Services at Hillmorton campus & The Princess Margaret Hospital site – updated 4 November 2021

Ashburton Hospital – updated 4 November 2021

From 4 November 2021 visiting hours at Ashburton Hospital are as normal, but:

Exceptions: Nurse Managers can assess requests on a case by case basis.

Age-Related Residential Care facilities managed by Canterbury DHB: Oxford Hospital, Darfield Hospital, Ellesmere Hospital, Waikari Hospital, Tuarangi Home Ashburton – updated 4 November 2021

To ensure the safety of patients, all of whom are aged over 65, visitors to the Aged Residential Care part of these facilities are only allowed by prior appointment.

Please contact the facility to discuss with the manager. There may be a separate entrance for visitors, please check with staff.

Kaikoura Health Te Ha o te Ora Visitors for Acute Patients - updated 4 November 2021:

Exceptions:

Exceptions will be considered on compassionate grounds for end of life care, they will any additional visits as approved by the Nurse Manager/Clinical Director.

Visiting for residents in Age Related Residential Care (Rest Home) Facilities at Kaikoura Health - updated 4 November 2021

Park and Ride - updated 4 November 2021

At Delta Alert Level 2:

Hospital Shuttle Bus from Deans Ave Car Park

The hospital shuttle service runs from the Deans Avenue car park, stopping at Waipapa building Emergency Department entrance, Christchurch Outpatients Building, and the main entrance of Christchurch Hospital.

Shuttles run every 15 minutes from:

Hospital Shuttle Bus Route from Deans Ave Car Park

Hospital Shuttle Bus Route from Deans Ave Car Park

Cafes - updated 4 November 2021

Christchurch Hospital Campus: Opening hours
Great Escape Café Open 07:00am to 19:30pm
Willow Lane Open 08:00am to 15:00pm
Kanuka and PeaBerry Waipapa, Open 07:30am to 15:00pm

 Parkside and Christchurch Women’s Hospital Cafés

07:30am to 15:00pm *Take-away only
Ashburton Hospital Café Open 08:00am to 15:30pm
Hillmorton Avon Café Open 08:00am to 15:00pm
Burwood Travis Courtyard Café Open 08:00am to 15.30pm

Infection prevention and control

Our Infection Prevention and Control team continues to advise staff across the health system on ways to control the potential spread of infection, including enhanced cleaning protocols, isolation procedures and the correct use of personal protective equipment.

What can you do?

Look after your wellbeing

Be kind

Protect yourself and others

COVID-19 related media releases

Wednesday 22 November 2021 COVID-19 testing continues to be available for Cantabrians
Wednesday 17 November 2021 Cantabrians urged to get tested after notification of COVID-19 case
Thursday 4 November 2021 Canterbury DHB makes changes to visitor restrictions following sixth day of no new community cases
Monday 1 November 2021 Visiting Canterbury DHB facilities still limited, due to COVID-19 cases and Locations of Interest in the region
Friday 29 October 2021 COVID-19 testing continues to be available for Cantabrians
Thursday 28 October 2021 Cantabrians urged to get tested after notification of two COVID-19 cases
Wednesday 13 October 2021 Cantabrians urged to get vaccinated on Super Saturday
Friday 1 October 2021 Canterbury’s vaccination roll out accelerates with reopening of drive-through clinic
Wednesday 22 September 2021 Canterbury DHB makes changes to (Christchurch Hospital) visiting hours
Tuesday 7 September 2021 Canterbury DHB makes changes to visiting at its facilities under Delta Alert Level 2
Tuesday 31 August 2021 COVID-19 Alert Level 3 – access to healthcare and visitor restrictions in Canterbury
Saturday 21 August 2021 Free COVID testing is also available through many General Practices as well as at Community-based Testing Centres in Canterbury
Friday 20 August 2021 Canterbury DHB to pilot drive-thru COVID-19 vaccinations for essential workers
Wednesday 18 August 2021 Accessing healthcare in Canterbury under COVID-19 Alert Level 4 restrictions
Wednesday 18 August 2021 Care still available for patients with acute eye conditions, eye injection appointments still going ahead
Wednesday 18 August 2021 Information for visitors and patients - Alert Level 4
Wednesday 30 June 2021 Vaccinations for Chatham Islanders to kick off tomorrow
Thursday 3 June 2021 You’re never too old to get protected
Thursday 6 May 2021 Canterbury COVID-19 vaccination rollout makes its way to Aged Residential Care facilities
Sunday 28 March 2021 COVID-19 vaccination booking system error
Sunday 7 March 2021 Visitor restrictions eased as Canterbury DHB hospitals, health centres and age-related residential care facilities return to Alert Level 1
Sunday 28 February 2021 Surgery and outpatient appointments to go ahead at Canterbury DHB facilities tomorrow
Tuesday 16 February 2021 Canterbury DHB – Changes to visiting at Alert Level 2
Sunday 14 February 2021 Surgery and outpatient appointments to go ahead at Canterbury DHB facilities tomorrow
Friday 6 November 2020 COVID-19 testing continues to be available for Cantabrians
Wednesday 4 November 2020 Second case in Canterbury visited the Chemist Warehouse
Tuesday 3 November 2020 Pop up COVID-19 testing tomorrow in car park at the Princess Margaret Hospital
Wednesday 23 September 2020 Canterbury DHB makes changes to visiting at its facilities under Alert Level 1
Tuesday 18 August 2020 Bring your own mask when visiting the hospital
Friday 14 August 2020 Canterbury DHB makes changes to visiting at its facilities under Alert Level 2
Thursday 13 August 2020 COVID-19 testing is being stepped up, but only for people with symptoms at this time
Wednesday 12 August 2020 Aged Residential Care Facilities following usual infectious disease protocols
Wednesday 12 August 2020 Infection Prevention advice for Cantabrians under COVID-19 Alert Level 2
Friday 10 August 2020 Christchurch COVID-19 pop-up testing centre open this Saturday 11 August 2020
Friday 19 June 2020 Updated visitor guidance under COVID-19 Alert Level 1 for Canterbury DHB facilities
Thursday 4 June 2020 If you have the NZ COVID Tracer App, you’ll soon be able to scan as you enter Canterbury DHB facilities
Monday 2 June 2020 Cantabrians reminded to come to their outpatient or surgical appointments
Friday 15 May 2020 Canterbury DHB makes changes to visiting at its hospitals and health centres under Alert Level 2
Thursday 14 May 2020 Get checked before you break out of your bubble and get jiggy (or do the jiggle wiggle)
Wednesday 6 May 2020 Changes to Burwood Hospital visiting
Wednesday 29 April 2020 Updated visitor guidance under COVID-19 Alert Level 3 for Canterbury DHB facilities
Friday 17 April 2020 Canterbury DHB response to the upsetting news of a death of a former Rosewood Rest Home & Hospital resident
Wednesday 15 April 2020 Family voices speak volumes: Care of psychogeriatric dementia patients from the Rosewood cluster being cared for at Burwood Hospital
Wednesday 15 April 2020 More is not always better when it comes to PPE
Saturday 11 April 2020 Clarification on dementia, psychogeriatric level residents from Rosewood who were relocated to Burwood
Saturday 11 April 2020 Precautions in place to ensure safe transfer of hospital-level residents from Rosewood Rest Home & Hospital
Friday 10 April 2020 Additional 20 Rosewood Rest Home & Hospital hospital-level residents to be moved
Wednesday 8 April 2020 Important message from Canterbury GPs
Monday 6 April 2020 Canterbury DHB moves to support Rosewood Rest Home Dementia facility
Saturday 4 April 2020 Online form now available for expressions of interest to work in the health system
Friday 3 April 2020 Parents and caregivers urged to watch out for choking hazards
Tuesday 31 March 2020 52 COVID-19 cases now confirmed in Canterbury
Friday 27 March 2020 A further twelve COVID-19 cases confirmed in Canterbury
Thursday 26 March 2020 A further ten COVID-19 cases and one probable confirmed in Canterbury over the past two days
Thursday 26 March 2020 COVID-19 Alert Level Four – Updated hospital and clinic visitor policy
Wednesday 25 March 2020 Christchurch Hospital Park and Ride Shuttle Service to be put on hold
Tuesday 24 March 2020 Another two cases of COVID-19 recorded in Canterbury
Tuesday 24 March 2020 Canterbury DHB postpones non-urgent surgeries and non-urgent outpatient appointments, to focus on the COVID-19 response
Tuesday 24 March 2020 Two further cases of COVID-19 in Canterbury
Sunday 22 March 2020 Third case of COVID-19 confirmed in Canterbury
Saturday 21 March 2020 Contextual information regarding airport handout given to disembarking passengers early in the COVID-19 outbreak
Friday 20 March 2020 Second case of COVID-19 confirmed in Canterbury
Friday 20 March 2020 Temporary changes to limit visitor numbers at Canterbury DHB facilities
Sunday 15 March 2020 Passenger aboard the Golden Princess cruise ship berthed at Akaroa today being tested for COVID-19
Thursday 12 March 2020 If in doubt – don’t go out: Cantabrians urged to follow health advice when considering attending public events
Monday 27 January 2020 Canterbury DHB’s public health team providing advice on novel coronavirus to passengers arriving from Mainland China at Christchurch International Airport

 

About COVID-19

COVID-19 (formerly known as novel coronavirus) is a respiratory illness that can be transmitted from person to person through droplets. It has spread to every continent except Antarctica and over 170 countries and territories have laboratory-confirmed cases.

It appears that most cases identified to date have mild to moderate illness. In severe cases, though, the virus can cause pneumonia and severe acute respiratory infection.

When should I seek medical advice?

If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.

More information about accessing healthcare can be found on www.uniteforrecovery.govt.nz

New Zealand citizens and residents returning home

Public health staff are working with border agencies, hotel staff and Canterbury nurses to ensure New Zealand citizens and residents returning home are supported through their compulsory 14 days in managed isolation, have good information and to ensure appropriate controls are in place to stay well and minimise the risk of spreading or catching COVID-19.

Visit  Unite Against COVID-19 - Travel and the border for more information.

Covid-19 case numbers by Territorial Authority in the Canterbury DHB region 

Note: Covid-19 case numbers below were last updated on 22 November 2021. The case numbers below do not include current cases in managed isolation and quarantine in Canterbury, these cases can be found on the MoH Website).

  Ashburton District Chatham Islands Christchurch City Hurunui District Kaikōura District Selwyn District Waimakariri District All Canterbury DHB

Total cases

3

0

135 (4 active cases)

3

4

13

17

175

Map showing total Covid-19 case numbers (combined confirmed and probable) by Territorial Authority in the Canterbury DHB region. This map will only be updated if there is a change to case numbers.

Map showing total Covid-19 case numbers (combined confirmed and probable) by Territorial Authority in the Canterbury DHB region. This map will only be updated if there is a change to case numbers.

Case numbers were last updated on 2 November 2021. Privacy statement: To protect the privacy of individuals we will not be providing any further information on individual cases.

Page last updated: 22 November 2021

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