You can be tested for COVID-19 at your General Practice or at a community based testing centre (CBAC).
You should contact your GP first if you are unwell and they will likely be able to offer you testing. If this is not available you can attend a testing centre instead. You will only be tested for COVID-19 at a testing centre – they won’t do a health assessment, so it is important that if you are unwell and need to see a doctor or be assessed, you should contact your GP team as normal.
You do not need a referral to attend a CBAC testing centre. You can drive-up or walk-in. Testing is free, unless you require a test for travel overseas (see below).
COVID-19 Community Based Testing Centres (CBACs) in Christchurch and Canterbury
No on-demand or walk-in COVID-19 testing is being carried out at Christchurch Hospital.
Getting a COVID-19 test before travelling overseas
If you require a test before travel overseas you need to contact your General Practice or an Urgent care facility to book an appointment for this. You need to book the test within the timeframe required by the country you are travelling to (usually 3-5 days before travel) and with enough time for the result to come back (usually 48 hours). You will be charged for this test. Costs may vary. The testing centres are not able to perform travel tests because they are unable to take payment onsite.
Visiting hospitals and health centres under Alert Level 1 - updated 7 March 2021
Under Alert Level 1 we have increased visitor access. Any restrictions we have in place are to prevent the spread of infectious diseases in an environment where many people are especially vulnerable. Thank you for continuing to help us keep people safe.
It’s still worthwhile to keep a safe distance from people you don’t know while you’re out and about. This will help to minimise the spread of COVID-19 if community transmission returns.
Use the COVID-19 Tracer App
Please check in at the front door when you enter any of our buildings using the Ministry of Health’s COVID-19 Tracer App. This is to help you record where you have been and when. If you don’t have the app, make sure you keep a record of where you have been and who’ve you’ve seen.
Exceptions for people with disabilities
Under any Alert Levels where visitor restrictions are in place, an exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment– where they need a support person to ensure equitable access to health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility is allowed in addition to that person’s permitted visitor/s.
Christchurch Hospital – updated 7 March 2021
Visiting hours are 11am to 1pm and 3pm to 8pm.
Only one visitor at a time, but it can be a different person each time.
All people attending an outpatient appointment can have one support person with them.
There can be more than one family member invited to attend a family meeting.
Parents and caregivers can be present in paediatric areas as normal.
Christchurch Women’s Hospital/Rangiora Health Hub maternity/Lincoln Maternity/Ashburton Maternity – updated 7 March 2021
Partners can visit from 8am to 10pm
All other visiting is from 3pm until 8pm
Burwood Hospital – updated 7 March 2021
Visiting is from 11am to 7pm daily
Specialist Mental Health Services at Hillmorton campus & The Princess Margaret Hospital site - updated 7 March 2021
Sign in and out of the register with your contact details
Follow infection prevention and control practices
Maintain safe physical distancing, where possible.
Kaikoura Health Te Ha o te Ora - updated 7 March 2021
Visiting residents in our rest home
Visiting hours are from 10am to 12 noon and 3pm to 8pm
There are no restrictions, however, we do ask that you continue to enter via the door from the deck, ringing the doorbell to get the attention of staff.
We ask that you sign in and out in our Visitors book for each visit.
Please do not visit if you are unwell as this puts our vulnerable elderly patients at risk.
Park and Ride - updated 7 March 2021
At Alert Level 1:
As per the most recent Government directive it is now mandatory to wear masks or face coverings on public transport at Alert Level 1, with some exceptions to face covering requirements. You are encouraged to bring your own for the trip from the car park to your appointment.
If you have Flu like symptoms please don’t use the shuttle.
Shuttle passengers are asked to use the hand sanitiser upon entry to the shuttle.
The number of seats available on the shuttle will be limited to allow for physical distancing.
About the shuttle service
The hospital shuttle service runs from the new Deans Avenue car park, stopping at Waipapa building Emergency Department entrance, Christchurch Outpatients Building, and the main entrance of Christchurch Hospital.
Shuttles run every 15 minutes from:
Monday to Friday: Shuttles run every 15 minutes between 7.15am and 8.30pm
Saturday and Sunday: Shuttle runs every 15 minutes between 11.00am and 8.00pm
The shuttle is for users of the Deans Ave Car Park. Please show the driver your ticket if requested.
Please note, there is a mandatory break between 2.30pm and 3.15pm on the weekends for our drivers, so no shuttle will operate at this time.
Hospital Shuttle Bus Route from Deans Ave Car Park
All cafés located in DHB facilities are open as per usual hours. People are encouraged to scan the QR code on the COVID Tracer App poster or if they don’t have the app, to keep a record of where they have been.
Infection prevention and control
Our Infection Prevention and Control team continues to advise staff across the health system on ways to control the potential spread of infection, including enhanced cleaning protocols, isolation procedures and the correct use of personal protective equipment.
What can you do?
Look after your wellbeing
If you or someone you know needs wellbeing support or advice, call or text 1737 to speak with a trained counsellor. This confidential service is free of charge and is available 24 hours a day, seven days a week. There’s useful and practical information available for those at home in isolation on the government’s website Unite Against COVID-19 website
Try not to increase habits such as smoking, as smoking can make you more susceptible to serious complications from COVID-19, such as pneumonia. If you are considering giving up smoking, even just temporarily, now would be a good opportunity. Te Hā – Waitaha offers free stop smoking support to anyone in Canterbury by phone or online. Visit www.stopsmokingcanterbury.org.nz for more information.
There is are a wide range of information and tools to support your own and others’ mental wellbeing and information on where to get help if you need it. The Ministry of Health website lists apps, websites and helplines where you can speak to someone about a range of health issues.
Canterbury has been through a lot, and we will get through this too. We’re stronger together. There’s a lot you can do to help yourself, your friends, family and community during this time. The Ministry of Health website has links to a wide range of online tools and resources to support wellbeing. Some are specifically designed for children, or young people and there are others which are helpful for everyone. If you or those around you are concerned about how you’re feeling or your wellbeing, there is information and tools available to help you feel mentally well and get through.
Sparklers is a resource for teachers and parents with fun activities to promote children’s wellbeing. There are also some fantastic resources available from the All Right? team and the Mental Health Foundation as part of their ‘Getting through together’ initiative.
Protect yourself and others
Wash your hands with soap and water often (for at least 20 seconds). Then dry thoroughly.
Cough or sneeze into your elbow or by covering your mouth and nose with tissues. Put used tissues in the bin or a bag immediately.
Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
Stay home if you feel unwell.
Don’t touch your eyes, nose or mouth if your hands are not clean.
COVID-19 (formerly known as novel coronavirus) is a respiratory illness that can be transmitted from person to person through droplets. It has spread to every continent except Antarctica and over 170 countries and territories have laboratory-confirmed cases.
It appears that most cases identified to date have mild to moderate illness. In severe cases, though, the virus can cause pneumonia and severe acute respiratory infection.
When should I seek medical advice?
If you are concerned about any COVID-19 symptoms you are experiencing, please contact Healthline (for free) on 0800 358 5453 or your doctor.
Public health staff are working with border agencies, hotel staff and Canterbury nurses to ensure New Zealand citizens and residents returning home are supported through their compulsory 14 days in managed isolation, have good information and to ensure appropriate controls are in place to stay well and minimise the risk of spreading or catching COVID-19.
Covid-19 case numbers by Territorial Authority in the Canterbury DHB region
Note: Covid-19 case numbers below were last updated on 23 February 2021. The case numbers below do not include current cases in managed isolation and quarantine in Canterbury, these cases can be found on the MOH Website).
All Canterbury DHB
Map showing total Covid-19 case numbers (combined confirmed and probable) by Territorial Authority in the Canterbury DHB region. This map will only be updated if there is a change to case numbers.
Case numbers were last updated on 23 February 2021. Privacy statement: To protect the privacy of individuals we will not be providing any further information on individual cases.