Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.
We are at ORANGE according to the NZ COVID-19 Protection Framework
19 April 2022
For visitors to all facilities effective from Tuesday 19 April 2022
With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.
The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:
By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Exceptions to the ‘one visitor’ policy
Exceptions for people with disabilities
An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.
Face covering exemption cards
The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.
Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988
Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.
More COVID-19 information
There are services available to help Māori people with their healthcare.
Some services are provided by government organisations, and some by community organisations such as marae.
Healthinfo has information about different Māori health providers around Canterbury and the services they provide. Services include general health, cancer checks, support to stop smoking, mental health and whānau support.
Page last updated: 27 November 2018
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