All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

COVID-19 vaccinations in Waitaha Canterbury

Are your vaccinations up to date? Check your eligibility.

Find out where to get your COVID-19 vaccination in Waitaha Canterbury (below).

For more information about COVID-19 vaccinations, please visit the Unite against COVID-19 website.

District lead Covid-19 Vaccination Programme ending

The Te Whatu Ora Waitaha Covid-19 Vaccination Programme will end on 31 January 2024.

Covid-19 vaccinations will continue to be offered in the district through Community Pharmacies, General Practices and other community health providers.

Information about COVID-19 boosters is available on the Te Whatu Ora website

You can book an appointment by visiting, checking Healthpoint for vaccination locations near you, or by talking to your doctor, pharmacist or hauora provider.  

For any other Covid-19 vaccination queries or for support with systems please continue to contact: (national helpdesk) (local Aotearoa Immunisation Register AIR support) (local Covid Immunisation Register CIR inventory support)


Find a pharmacy or vaccination clinic near you, vaccination clinic locations in Canterbury are listed on the healthpoint website.



The COVID-19 vaccine protects your child, your whānau and your community. It is free and available now for everyone aged 5 and over.

You can find out more about vaccinations for children on the Unite against COVID-19 website.

Page last updated: 22 January 2024

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